Manager, Sales Compensation

What you'll do

Run the compensation engine

• Own the monthly and quarterly compensation cycle end to end: crediting, calculation, review, approval and payout, delivered accurately and on time
• Own CaptivateIQ as our system of record for incentive compensation, including plan build, rule logic, testing and release
• Own crediting and comp data integrity across Salesforce and downstream systems, and work with Systems and Deal Desk to fix problems at source rather than in spreadsheets
• Oversee inquiry management ensuring clear SLAs and report on trends to improve overall processes
• Document and keep policies and process up to date for stakeholders and your team

Design the plans, quotas and incentives

• Own annual plan design in partnership with your Senior compensation analyst, GTM leadership, FP&A and People for all commissioned roles
• Collaborate with Revops business partners on the quota setting process for each function to ensure it aligns with broader compensation strategy and benchmarks
• Model attainment distribution, benchmarks and support finance in ad-hoc cost reporting
• Own and build SPIFFs and non-cash incentive programmes, including President's Club,
• Own plan communication and enablement, so reps and managers understand what they are paid for and can self-serve where needed

Evolve the compensation strategy as we grow

• Build the compensation approach for an evolving pricing model and mulit-product business in partnership with the Head of Revenue Operations and VP of Finance
• Represent compensation requirements during larger CPQ and CRM enhancements or changes
• Enhance our approach based compensation reporting: attainment by role and segment, payout curves, quota coverage and programme effectiveness

Lead and grow the team

• Manage, coach and develop a small team of compensation analysts, and set the standard and what good looks like
• Prioritise the team's work, capacity and quarterly OKRs to ensure a balance of reactiveness and impactful projects
• Stay hands-on. This is a doing and leading role, not a management-only role

What you'll bring

Required experience

• 6+ years in sales compensation, revenue operations, sales finance or a closely related field, with experience managing or formally mentoring analysts
• 2-3 years direct management experience
• Proven ownership of a full incentive compensation cycle for a distributed GTM team, including crediting, calculation, payout and dispute resolution
• Hands-on administration of an ICM platform, ideally CaptivateIQ, including building and testing plan logic yourself
• Demonstrated plan design experience: pay mix, leverage, accelerators and quota setting, with the modelling to back the recommendation
• Strong Salesforce data fluency, and the ability to translate commercial requirements into system and crediting logic
• Advanced Excel or Google Sheets modelling, including capacity, attainment and cost of sale models
• Excellent stakeholder management, with the credibility to hold a position with Sales leaders and the judgement to know when to flex
• You can communicate simply, clearly, and directly, especially with senior leaders, and your written work is polished enough to go straight to an executive audience

Bonus points

• Experience with consumption, usage-based or hybrid pricing models and their compensation implications
• Experience through a CPQ or quote-to-cash migration, ideally Salesforce CPQ or Dealhub
• Experience in cybersecurity, IT or AI markets
• Familiarity with ASC 606 commission capitalisation and audit requirements
• Experience compensating post-sales and partner roles, not just AEs

• Compensation: $153k-$183k OTE
• #LI-SW1

At Tines, we're all about trying new things and taking the leap. If you're second-guessing your application, we hope you'll trust your gut and take the leap too! Applying for a new job isn't always easy, especially if you're thinking of a career pivot - but we're big believers in learning and growth here at Tines, so you've nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We'd love to hear from you.

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