Match Group
Technology & SoftwareDirect Lever career site

Manager, Service Delivery Analytics & Planning

Location
New York, NY · On-site
Job type
Full-time
Level
Director
Listed
30 days ago

Skills & highlights for this role

  • operational analytics
  • workforce planning
  • vendor budget management
  • process optimization

Also useful

  • Trust & Safety operations

About the role

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About the Role

We’re looking for a strategic and analytical perator to join our Service Delivery organization as Manager, Service Delivery Analytics & Planning. This role will support operational performance across Trust & Safety Operations through analytics, workforce planning, operational monitoring, vendor budget management, quality insights, and process optimization.

This individual will serve as a centralized operational intelligence function for the organization - translating data into actionable insights, proactively identifying operational risks and performance trends, and helping leadership drive scalable, efficient, and high-quality service delivery outcomes.

The ideal candidate combines strong analytical capabilities with operational thinking, thrives in fast-paced environments, and enjoys solving complex operational problems through data, systems, and process improvement.

Read the original posting

From Match Group's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Manager, Service Delivery Analytics & Planning role at Match Group, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Manager, Service Delivery Analytics & Planning job at Match Group located?

This Manager, Service Delivery Analytics & Planning position at Match Group is located in New York, NY (On-site). Always check Match Group's application page for specific state eligibility or relocation policies.

What qualifications are required for Manager, Service Delivery Analytics & Planning at Match Group?

For the Manager, Service Delivery Analytics & Planning role, Match Group highlights experience with operational analytics, workforce planning, vendor budget management, process optimization. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Manager, Service Delivery Analytics & Planning position at Match Group?

This listing links directly to Match Group's Lever application page. You can apply directly on Match Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.