Manager, SMB Account Management (Partner Referred Business)
- Location
- San Francisco, CA · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 1+ year
- Listed
- Today
Skills & highlights for this role
- Scaling and managing client-facing sales or account management teams
- Team quota attainment through new product sales and upgrades
- People management
- Customer escalation resolution
- Communication and relationship building
Also useful
- Entrepreneurial mindset
- Process best-practice development
- Cross-functional collaboration
About the role
We're looking for an action-oriented, growth-minded Sales Manager with a proven track record of success to lead our US-based Account Management team. As first line manager, you will coach and develop Account Managers in a horizontal customer segment. You will lead your teams to meet their quota attainment and personal objectives. You will be responsible for developing multiple employees for promotion in this fast growing company.
You will report to our Director of SMB Account Management and work closely with our Account Management leadership team.
What you will do
- Manage a team of SMB account managers to deliver monthly goal attainment
- Provide leadership and direction to a high-performance team - including hiring, training, and pace setting
- Develop specific and targeted goals for contributors on your team to help them grow and develop
- Find innovative and creative ways to improve and increase performance
- Execute, iterate and improve on "set piece" customer engagements to develop best practices that scale
- Support consistent and consultative sales and client success processes
- Directly manage and resolve customer escalations
- Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done
What you will need
- A minimum 1 year of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
- Previous experience as a top-performing account manager or sales executive
- Proven track record of team quota-attainment via new product sales and upgrades
- Proven leadership skills, people management skills
- Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
- Eager for a very hands-on role, where you'll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly
- Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
- High integrity individual who's enthusiastic about building a great company for the long term
- Courage to challenge the status quo when logic and reason require it.
Additional Information
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Pay and benefits
This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
*Commission is not guaranteed
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
Equal opportunity and legal notices
Rippling is an equal opportunity employer.
We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
To request a reasonable accommodation, please email
From Rippling's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Manager, SMB Account Management (Partner Referred Business) job at Rippling located?
This Manager, SMB Account Management (Partner Referred Business) position at Rippling is located in San Francisco, CA (On-site). Always check Rippling's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager, SMB Account Management (Partner Referred Business) at Rippling?
For the Manager, SMB Account Management (Partner Referred Business) role, Rippling highlights 1+ year of relevant experience; experience with Scaling and managing client-facing sales or account management teams, Team quota attainment through new product sales and upgrades, People management, Customer escalation resolution, Communication and relationship building. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager, SMB Account Management (Partner Referred Business) position at Rippling?
This listing links directly to Rippling's Rippling application page. You can apply directly on Rippling's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.