Manager, Student Support

Position Overview

The Manager, Student Support provides regional leadership and oversight for School Counseling, Section 504, ESOL, student well-being and mental health supports, crisis response, and student and family support partnerships. This position is year-round.

The Manager serves as a consistent regional resource for counselors and school leaders by providing guidance, coaching, resources, and problem-solving support while developing clear and consistent systems across campuses. Through this work, the Manager helps ensure students have access to the academic, social-emotional, and individualized supports they need to be successful.

Specific Position Duties

School Counseling & Student Support

• Coach and support school counselors across campuses.
• Strengthen consistent counseling practices and student support systems.
• Help schools problem-solve barriers impacting student success and well-being.

Student Wellness & Crisis Support

• Support student mental health, wellness, and early-intervention efforts.
• Help coordinate counseling and resources during grief, crisis, or other significant student needs.
• Connect schools and families with appropriate community resources and supports.

Section 504 & ESOL

• Provide regional guidance and support for Section 504 and ESOL programs.
• Support consistent documentation, services, accommodations, and compliance.
• Provide schools with practical tools, training, and resources.

District & Community Partnerships

• Serve as a regional contact for DCPS and community partners related to student support.
• Help schools understand and implement district guidance and requirements.
• Strengthen partnerships and resources available to students and families.

Regional Testing Support

• Support regional coordination of state, district, and school-based testing.
• Provide guidance and problem-solving support to school testing coordinators.
• Help ensure appropriate student accommodations are planned and implemented.

Collaboration & Continuous Improvement

• Partner with school and regional leaders to strengthen student support systems.
• Identify trends, needs, and opportunities for improvement across campuses.
• Elevate significant concerns to the Director of Student Services

Required Qualifications

• Bachelor's degree in Education, School Counseling, Social Work, Psychology, or a related field.
• At least 3 years of experience in school counseling, student services, student support, or a related area.
• Experience supporting students, families, and school-based teams.
• Experience with Section 504 and ESOL compliance, including documentation, monitoring, and implementation requirements.
• Experience supporting or coordinating state, district, or school-based testing.
• Strong communication, organization, problem-solving, and relationship-building skills.
• Ability to coach and support staff while managing multiple priorities across campuses.
• Ability to use student and program data to identify needs and improve support.

Preferred Qualifications

• Master's degree in School Counseling, Education, Social Work, Psychology, Educational Leadership, or a related field.
• Florida School Counselor certification or other relevant professional certification.
• Experience leading, coaching, or developing school counselors or student support staff.
• Experience supporting student mental health, crisis response, or community-based services.
• Experience working across multiple schools or in a district, regional, or network-level role

Compensation

• The annual salary for this position starts at $53,000
• Individual level health benefits, including medical, dental, and vision
• Individual short-term and long-term disability insurance
• 403(b) retirement program with a company match
• To support professional practice and growth, all teachers and coaches receive individualized coaching and professional development

*Please note offerings are subject to change.

Why Teach at KIPP?

At KIPP, we see the gifts in everyone who walks through the doors of our schools - especially our teachers. Their skill. Energy, Love. Their determination. On the good days and on the hard days. So we support our teachers to make the most of those gifts

The KIPP Difference

• Respect - For our teachers' innate talent and desire to learn, for their professional growth, and for the lives they lead beyond our walls. We offer pay and benefits that reflect our appreciation for the invaluable role our teachers play in lighting paths to opportunity for students
• Support - As our teachers progress through the day, the year, and their careers, we ensure they always feel the KIPP Team and Family at their backs, with opportunities to lead and support to grow
• Purpose - Together, our students, schools, families and communities share an ambitious mission to create a future without limits. We need talented teachers to realize it. Shape the future for your students and yourself by joining us in our work.

KIPP Jacksonville Public Schools

KIPP

Jacksonville Public Schools is part of the KIPP national network. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more just world.

In the 2026-2027 school year, the KIPP Jacksonville region will be comprised of four schools educating 3,000+ students, kindergarten through twelfth grade, in the North and Westsides of Jacksonville, Florida:

• KIPP Impact Academy: Kindergarten - 8th grade
• KIPP VOICE Academy: Kindergarten - 8th grade
• KIPP Bessie Coleman Academy: Kindergarten - 8th grade
• KIPP Bold City High School: 9th - 12th grade

For the current school year, teachers at KIPP Jacksonville Public Schools work the following hours Monday through Friday and may have occasional meetings or special school events outside of these hours. Hours for teachers and students may vary slightly by school.

• K-8 Staff: 7:30am - 4:30pm K-8 Students: 8:00am - 3:30pm, Wednesday K-8 dismissal is at 1:30pm
• High School Staff: 6:45am - 3:45pm, High School Students: 7:15am - 2:30pm, Wednesday High School dismissal is at 12:30pm.

Every Wednesday is a student early release day, which allows teachers to participate in weekly professional development and content team meetings. *This doesn't include Wellness Wednesdays when all staff leave at student dismissal.

To support these schools, we will employ approximately almost 300 full-time staff members. We seek educators and colleagues that represent our core values of high expectations, growth mindset, commitment to team, trust, joy, and sustainability.

Additional Information

To join the 2026-2027 candidate pool, please complete the online application and upload a resume via our job board. No applicants will be considered that submit resumes through other job postings.

When submitting your application, you may indicate any preferred school locations. If and when a position opens, candidates from the pool will be considered for interviews based on fit and qualifications.

If selected for an interview and extended an offer, your compensation, school placement, and other terms will be outlined in writing.

If you're a current KIPP Jax team member, you should

• Inform your current manager of your interest in the role and
• Complete the online application

Questions

If you have questions about positions at KIPP Jacksonville, please email LaShawnda Anderson at. Please understand that resumes and/or cover letters are not accepted via email and you will be redirected to apply via the website.