Manager, Visual Analytics

About the role

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job manages the analytics team in researching, developing, and maintaining analytical solutions for various business units. Manages relationships with the application teams and applications leadership and operational teams and operational leadership. Manages day-to-day individual and team dynamics, work prioritization, fiscal stewardship, and management of all aspects of analytics project life cycle.

This position leads a Visual Analytics and Business Intelligence team responsible for developing dashboards, reports, and analytical solutions that support operational and strategic decision-making across the organization. The ideal candidate brings experience leading BI or dashboard development teams and working with visualization platforms such as Tableau, Sigma, or Power BI.

Experience within a healthcare environment and familiarity with healthcare data sources, SQL, Snowflake, and cloud environments such as Azure or AWS are highly valued. This leader will combine strong technical knowledge with people leadership and stakeholder management, partnering closely with operational, application, and business leaders to translate organizational needs into effective analytics solutions.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Bachelor's degree in computer science, management information systems, business, or related field.

Preferred - Master's degree in computer science, healthcare, business, or related field.

Work Experience

• Required - 5 years of experience in business intelligence or data management.
• 3 years of experience using SQL in daily activities.
• 3 years of experience overseeing analytical system processes and/or servers.
• 3 years of experience overseeing analytics projects from inception to roll out.
• 1 year of experience with data visualization software (i.e., Tableau, PowerBI, other) and data visualization principles.
• 1 year of experience leading analytics teams.
• Preferred - Healthcare experience.
• Certifications
• Preferred - Epic certification.

Knowledge Skills and Abilities (KSAs)

• Understanding of business goals and objectives and ability to align the team's work to strategic priorities.
• Deep knowledge of analytics best practices and ability to guide the team in defining, designing, building analytics solutions aligned with customer needs.
• Good understanding of all aspects of healthcare operations.
• Strong interpersonal skills and ability to support and develop client relationship by listening to, understanding, and articulating client needs and translating them to technical specifications.
• Strong partnering, coaching, and mentoring skills.
• Strong time management and organizational skills and ability to prioritize multiple projects simultaneously and pay close attention to detail.
• Critical thinking, problem-solving, and troubleshooting skills and ability to use effective decision making in complex, dynamic situations.
• Negotiation skills and ability to work with various parties towards a mutually acceptable business solution and maintain customer focus.
• Ability to work flexible schedule, such as evenings, nights, weekends, extended shifts, etc.

Job Duties

• Manages projects to meet client requirements.
• Delivers applications that adhere to standards and support initiatives.
• Serves as a subject matter expert in analytics to support data, business intelligence applications, and commercial analytics solutions.
• Translates business objectives into data requirements.
• Supports data & analytics internal and external education initiatives.
• Coordinates internal resources and vendors to provide accurate and precise execution of projects.
• Ensures projects are delivered on time, on budget, and within agreed project scope.
• Liaises with leadership and end users to report and escalate risks.
• Develops, maintains, and tracks project status reports, statements of work, scoping documentation, and other relevant documentation.
• Ensures assigned projects support the organizational and departmental goals.
• Performs other related duties as assigned.

Additional information

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Physical and Environmental Demands

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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