Manicurist

About the role

Responsible for guest satisfaction in the spa by performing high quality nail services and maintaining spa standards throughout all procedures.

• Possess knowledge of the spa's manicure and pedicure treatments and the products used, their benefits, and ingredients and be able to communicate these to guests.
• Provide excellent nail services to all spa guests as well as grow guest requests for services.
• Follow all established treatment protocols for the proper and consistent execution and do so within specified timelines and without deviation.
• Assists guests with retail product selections and educate them on correct use.
• Meet or exceed retail goals.
• Notify spa desk personnel of service upgrades and / or changes.
• Display professional appearance and conduct at all times with both guests and other team members.
• Assist in other areas of the spa as needed including reception, spa attendant duties and retail areas without being prompted to do so.
• Maintain equipment, supplies, and work related area in accordance with room standards on a daily basis.
• Assist in training of nail services to new employees.
• Read log books, communications boards, memos daily and be responsible for service standard testing and information contained therein.
• Complete all established checklists, housekeeping items, stocking of stations.
• Adhere to all company policies and procedures.
• Perform any and all duties assigned by management.

Qualifications & Requirements

• High School Diploma or equivalent.
• One year of experience in a similar position at a high end spa environment preferred.
• Successfully completed cosmetology training at a recognized cosmetology/nail technician school.
• Must possess Drill Certificate.
• Must be able to work flexible hours and occasionally carry, push or pull items up to 20 lbs.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.