Marketing & Communications Intern

About the role

GF Building Flow Solutions (BFS) Americas is offering an exciting ten-week summer internship program in our Marketing department. As a Marketing & Communications Intern, you will have the opportunity to work hands on with our Marketing and Communications team performing valuable work documenting critical marketing and communications processes, standards, systems, and decision points.

You will collaborate with subject matter experts across Product, Marketing, Engineering, and Training to develop, organize, and improve content and documentation that supports knowledge sharing, operational effectiveness, and business continuity.

During the summer, you will connect with leaders throughout the company to learn more about GF's products and services and will participate in a variety of training sessions focused on preparation for your future careers.

Areas of Focus

• Partner with subject matter experts across Product, Marketing, Engineering, and Training to review, update, and enhance technical content.
• Edit technical and operational documentation for clarity, accuracy, consistency, usability, and compliance with established standards.
• Create, organize, and maintain documentation using consistent naming conventions, ownership practices, version control, and review processes.
• Identify knowledge gaps, single points of dependency, and opportunities to improve documentation accessibility and effectiveness.
• Assist with the development of process documentation, standard operating procedures (SOPs), reference materials, and knowledge management resources.
• Deliver a presentation of your key learnings, findings, and recommendations to a leadership panel at the conclusion of the internship.
• Perform other duties as assigned.

Qualifications

• Currently pursuing a bachelor's degree in Technical Writing, Technical Communication, English, Communications, Journalism, or a related field with an emphasis in technical communication, professional writing, information science, knowledge management, or instructional design.
• Must be an incoming Junior or Senior in a degree program.
• Self-motivated with the ability to work independently.
• Demonstrates curiosity, coachability, and a willingness to learn.
• Excellent writing, editing, interviewing, and organizational skills.
• Strong attention to detail and the ability to translate complex or informal knowledge into clear, user-friendly instructions for a variety of audiences.
• Experience with process documentation, content management, information architecture, or knowledge management is preferred.
• Proficient in Microsoft Office applications; experience with SharePoint is preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• This internship is a full-time, hybrid position. Interns are required to be in the office a minimum of two days per week.
• Must be available for the duration of the program: June 7, 2027 through August 13, 2027.