Massage Therapist

About the role

As a Massage Therapist at Four Seasons, you will deliver personalized, high quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand's standards of excellence. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.

What you will do

Client Consultation & Treatment

• Conduct thorough consultations to understand guest needs, health concerns, and preferences.
• Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
• Educate guests about the benefits of treatments and recommend personalized spa programs. Spa Environment Maintenance
• Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons' standards.
• Ensure proper sanitization of equipment and restocking of products.
• Uphold a tranquil and professional atmosphere in the spa. Guest Interaction & Service Excellence
• Handle all guest interactions with warmth, professionalism, and discretion.
• Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
• Anticipate guest needs and exceed expectations through thoughtful and attentive service. Team Collaboration & Compliance
• Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
• Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
• Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.

What you bring

• A national certification or license as a Massage Therapist.
• Current CPR certification.
• A minimum of 2 years of experience in a luxury spa or resort setting.
• Proficiency in English, with excellent communication skills.
• Strong knowledge of anatomy, physiology, and various massage techniques.
• Exceptional organizational skills, attention to detail, and a high level of professionalism.
• A passion for wellness and a genuine commitment to guest satisfaction.
• Physical stamina to perform multiple treatments and ability to handle equipment safely.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted rates for Marta and/or Parking

Schedule & Hours

• Forty hours over a five-day period; scheduled days and times may vary based on need.