MBA Intern, E-Commerce

About the role

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach and Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Our 10-week Summer 2027 Internship Program gives undergraduate students, master's students, and recent graduates the opportunity to develop critical skills and gain hands-on experience across our house of modern luxury lifestyle brands. Internship opportunities will be available at Coach, kate spade, and within Tapestry Functional Groups.

• Program Dates: June 1, 2027 - August 6, 2027
• Location: New York City, Hudson Yards
• Work Structure: Hybrid, Tuesday-Thursday in office
• Compensation: $30/hour

Benefits & Perks

Product discounts, sample sales, meal stipend, and intern educational and social events.

How to Apply

• To be considered for this opportunity, please submit your online application by December 4th, 2026.
• Following application review, selected candidates will be invited to complete a HireVue video interview as the next step in the recruitment process. If selected, you will receive a link and instructions for completing your HireVue interview.
• Please monitor the email address and phone number associated with your application for updates and next steps throughout the recruitment process.
• Please note: Visa sponsorship is not offered for this position.

Job Title: MBA Ecommerce Intern

Primary Purpose: Join the North America eCommerce team for a 10-week strategic project that helps shape the long-term digital vision for our site experience. The intern will bring an outside-in perspective to competitive assessments, success metrics, site personalization, and the data analysis that informs our product roadmap.

Departments: North America eCommerce, Site Innovation & Operations

The successful individual will

• Help shape the long-term digital vision for our site experience, translating customer needs and industry trends into strategic recommendations for the product roadmap
• Conduct competitive and vendor assessments of best-in-class digital experiences across luxury, retail, and digitally native brands, identifying gaps and opportunities
• Partner with managers on data analyses of site behavior, conversion funnels, and feature performance that help inform roadmap prioritization
• Help define success metrics and KPIs for product features and enhancements, and contribute to performance reviews by driving discussion and accountability for next steps
• Support site personalization strategy by researching personalization journeys across the full customer lifecycle and partnering with marketing to connect owned channels with the onsite experience
• Use AI tools to streamline team processes, from research synthesis to building dashboards and automating reporting
• Bring an innovative, outside-in mindset to the team, sharing emerging technologies and trends and challenging how we work today
• Present findings and recommendations to eCommerce leadership in a final readout at the end of the internship

The accomplished individual will possess

• Currently pursuing an MBA; pre-MBA experience in eCommerce, digital product, consulting, or strategy preferred
• Passion for eCommerce, with a strong pulse on the digital product and competitive landscape
• Strong analytical and problem-solving skills, with the ability to turn data into clear insights and recommendations
• Knowledge of digital KPIs; experience with Google Analytics, Tableau, or similar tools a plus
• Advanced Excel (pivot tables, lookups) and PowerPoint skills
• Curiosity about and hands-on experience with AI tools to work faster and smarter
• Excellent written and verbal communication skills, with the ability to synthesize complex findings for senior audiences
• Self-starter who is comfortable with ambiguity and can manage multiple priorities
• Collaborative partner across product, UX, technology, analytics, and marketing teams

Our Competencies for All Employees

Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Americans with Disabilities Act (ADA)

• Visit Tapestry, Inc.
• Base Pay Range $30.00-$30.00

Benefits

Here are some of the benefits that we offer:

Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.