Medical Assistant

About The Role

As a Medical Assistant in our Medical Assistant department, you will play a vital frontline role in supporting high-quality patient care. This hourly, full-time position combines clinical and administrative responsibilities, working closely with physicians, nurses, and other healthcare professionals to ensure efficient patient flow, accurate documentation, and a positive experience for every patient.

You will use your strong communication skills, clinical know-how, and attention to detail to assist with examinations, perform routine procedures, and maintain organized, compliant medical records in a fast-paced environment.

What You'll Do

• Greet and prepare patients for examinations, including verifying patient identity, confirming reason for visit, and documenting basic medical history
• Measure and record vital signs such as blood pressure, pulse, temperature, respiration rate, height, and weight
• Assist healthcare providers with patient examinations, procedures, and treatments while ensuring patient comfort and safety
• Collect and properly label specimens (e.g., blood, urine, swabs) following established protocols and infection control procedures
• Perform basic clinical tasks such as conducting point-of-care tests, administering injections and immunizations (as permitted by state regulations and credentials), and dressing simple wounds
• Prepare and maintain examination rooms by cleaning, stocking supplies, and ensuring equipment is in proper working order
• Accurately document patient information, procedures performed, and provider instructions in the electronic health record (EHR)
• Coordinate patient flow, including rooming patients, updating schedules, and communicating wait times to patients and providers
• Provide clear instructions to patients regarding medications, follow-up appointments, diagnostic tests, and general care, within scope of practice and provider direction
• Handle administrative tasks such as answering phones, scheduling appointments, processing referrals, and managing inbound and outbound patient communications
• Assist with processing prior authorizations, laboratory and imaging orders, and prescription refill requests under provider guidance
• Follow all infection prevention, safety, and compliance policies, including proper use of personal protective equipment (PPE) and disposal of biohazardous materials
• Support billing and coding processes by ensuring accurate capture of visit reasons, procedures, and diagnoses, as directed by practice protocols
• Collaborate with clinical and administrative staff to support quality improvement initiatives and enhance patient experience
• Participate in ongoing training, staff meetings, and continuing education to maintain current knowledge of clinical best practices and regulatory requirements
• Work in the front as Support Staff as needed.
• Being willing to work at sister site as needed.

Qualifications

• High school diploma or equivalent (GED) required
• Completion of an accredited Medical Assistant program or equivalent clinical training
• Current Medical Assistant certification or registration (e.g., CMA, RMA, CCMA, NCMA) preferred; may be required based on state or employer standards
• Valid Basic Life Support (BLS) or CPR certification, or ability to obtain within a specified timeframe after hire
• Previous experience working as a Medical Assistant or in a clinical healthcare setting preferred
• Proficiency in English with strong verbal and written communication skills
• Basic proficiency with computers and experience using electronic health records (EHR) or similar clinical documentation systems
• Solid understanding of basic medical terminology, vital signs, and routine clinical procedures
• Knowledge of standard infection control practices, universal precautions, and workplace safety guidelines
• Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and maintain accuracy in a fast-paced environment
• Demonstrated ability to provide compassionate, culturally sensitive patient care and maintain professionalism in all interactions
• Ability to maintain patient confidentiality and comply with HIPAA and all applicable privacy regulations
• Reliable attendance, punctuality, and flexibility to work the assigned full-time schedule, which may include occasional weekends or extended hours depending on department needs
• Ability to stand, walk, bend, and assist with patient positioning for extended periods, and to lift or move supplies and equipment as required for clinical duties