Medical Assistant

About the role

Silver Ridge Recovery w/ Pyramid Healthcare - Mills River, NC

Full-Time | $17-$19 per hour

Summary

The Medical Assistant supports the delivery of medical and residential treatment services through direct client interaction, medical support activities, medication-assisted treatment (MAT) support, specimen collection, client monitoring, and coordination of medical-related administrative functions.

This position is an important member of the multidisciplinary treatment team and helps promote client safety, engagement, and continuity of care.

Essential Duties & Responsibilities

• Support medical and medication-assisted treatment (MAT) services through client monitoring, observations, and medical support activities.
• Obtain and document vital signs, capillary blood sugars, urine specimens, and other medical information as directed.
• Report significant changes in client condition, medical concerns, or treatment needs to appropriate clinical or nursing staff.
• Conduct toxicology screening activities, including specimen collection, documentation, processing, and communication of results to the treatment team.
• Observe and document medication dispensing activities as assigned and in accordance with organizational procedures.
• Assist with admissions documentation, records collection, and coordination of required medical information.
• Maintain unit inventory and assist with ordering, receiving, stocking, and monitoring supplies.
• Assist with client education, medical questions, appointment follow-up, and treatment engagement activities.
• Collect and document client payments in accordance with organizational procedures.
• Collaborate with treatment team members to support client care, communication, and continuity of services.
• Maintain confidentiality and exercise discretion regarding all company and client information.
• Complete all required training designated by the company and applicable accreditation/licensing entities.
• Perform other duties as assigned.

Required Qualifications

North Carolina

• High school diploma or equivalent required.
• Active certification valid in North Carolina as a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Certified Pharmacy Technician (CPhT) required.
• Experience in a drug and alcohol treatment and/or residential setting preferred.
• Current CPR, AED, and First Aid certification preferred.

Knowledge, Skills & Abilities

• Strong oral, written, and interpersonal communication skills.
• Ability to establish and maintain professional and therapeutic relationships with clients.
• Ability to gather, analyze, and communicate medical and treatment-related information.
• Ability to maintain accurate documentation and records.
• Ability to recognize and appropriately respond to medical concerns and crisis situations.
• Strong organizational, time-management, and multitasking skills.
• Ability to maintain confidentiality and professionalism.
• Ability to work effectively within a multidisciplinary treatment environment.

Pyramid CORE Values

• We are committed and proud to live our CORE values and use them to inspire those around us.
• Our employees are expected to align with these values, behaviors, and standards.
• We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

• DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
• COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.
• PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!