Medical Assistant FT

Responsibilities

• Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided.
• Understand the provider-to-patient flow to better assist physicians and the medical assistant team in maintaining an efficient, productive office.
• Help answer patient questions and address their concerns before, during, and after treatment.
• Update and maintain electronic patient medical records accurately and securely.
• Prepare treatment rooms with necessary injectables and supplies prior to each appointment.
• Directly assist providers during treatments.
• Ensure all lasers and devices are operating and prepped for all treatments.
• Accompany patients to treatment rooms, discussing treatment and medical history to ensure all is documented in EHR.
• Prepare patients for treatment, including blood draws, numbing, cleaning, photos, and consents.
• Maintain accurate EHR patient records for clinical use, billing, and physician review.
• Keep medical supplies well stocked.
• Respond to all patient calls, pharmacy refills, and prior authorizations.
• Take an active role in patient experience and satisfaction.

Requirements & Experience

• Must be able to work at both Reflections locations as needed — Martinsville and Livingston, NJ.
• Working hours include both daytime (e.g. 9am-5pm) and evening shifts (e.g. 11am-7pm); all staff are required to work 1-2 Saturdays per month.

• One or more years of experience as a medical assistant at a healthcare facility.
• Excellent communication and organizational skills.
• Working knowledge of patient management software systems.
• Proven ability to collaborate effectively with colleagues.
• High levels of professionalism and dedication to patient-centered care.

Physical Requirements

• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Must be able to travel between the Martinsville and Livingston locations as needed based on business needs.

Benefits & Perks

• PTO
• Health, Dental, and Vision Insurance
• Retirement Planning
• Life Insurance