Medical Assistant - Internal Medicine

About the role

The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures.

Essential Job Functions

• Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.
• Maintains efficient patient flow.
• Ensures proper preparation for patient visits.
• Prepares pertinent information needed for patient visits.
• Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.
• Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
• Schedules appointments accurately and appropriately according to departmental guidelines.
• Consistently and accurately stocks examination rooms with all necessary supplies.
• Assists in ordering and maintaining all supplies as assigned.
• Reconciles encounters daily and accurately, according to policy guidelines.
• Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.
• Understands and performs within the scope of practice.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Accurately documents allergies in EHR.
• Employs appropriate and timely use of Tasking in EHR.
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
• Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly
• Facilitates transition of care to UCC/Hospital
• Demonstrates flexibility with various work schedules.
• All other duties as assigned
• Recognizes and performs duties which need to be performed although not directly assigned.
• Provide scribing services.

General Job Functions

• Other duties as assigned

Physical Job Requirements

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes the ability to maneuver the body while in place.
• Dexterity of hands and fingers.
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks

• Allergens: dust, mold, and/or pollen
• Combative Patients / Visitors

Education, Certification, Computer and Training Requirements

• High School Diploma or GED required
• Graduated from an accredited Medical Assistant program, required
• Basic Life Support (BLS), preferred
• Ability to communicate in English, both orally and in writing, required
• Ability to organize and perform multiple tasks in a timely manner, required
• Basic proficiency in computer use, required
• Ability to commute to satellite offices as needed, required

Travel

• Travel to satellite locations as needed

Pay Range

$21.30 - $26.15 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

Total Rewards at VillageMD

• Our team members are essential to our mission to reshape healthcare through the power of connection.
• VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.
• Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.