Medical Assistant / Medical Receptionist

About the Role

Are you looking to join a fast-growing, dynamic team?

We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

About the Role

As the Front Office Receptionist, you will be responsible for providing care to patients as a member of the care delivery team. You will keep the medical practice running efficiently by performing administrative and clinical functions within patient flow aligned within established Practice Management Guidelines.

As part of a cross-functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Supervisor. You will own responsibilities in a fast-paced environment working within a paperless environment.

Responsibilities include taking vitals, rooming patients, cleaning rooms, assisting with procedures, while focused on providing patients with excellent medical care.

You will focus on

• Greeting and registering patients for their appointment; providing the necessary paperwork, confirming and/or updating insurance coverage and patient demographic information
• Collecting patient balances and co-pays, appropriately tracking and recording all payments collected and assists patients with their benefits questions
• Supporting incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team

The Skills, Experience & Education You Bring

• High School Diploma or GE
• MA Certification
• Experience with Electronic Medical Record systems (Athenahealth preferred)

Pay and benefits

The Hourly Base Salary for this position is $21.00 - $22.00/hour

In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

• Excellent medical, vision, and dental coverage
• 401k savings plan with a company match
• 15 days Paid Time Off and 9 Paid Holidays

Community

We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.

Leadership

We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.

Excellence

We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.

Agility

We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description.

Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.

Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of workday.