Medical Assistant, UofL Outpatient Center, Surgery, 8a-5p

About the role

• Primary Location: UofL Phys Outpatient - ULP - AMG
• Address: 401 E. Chestnut St
• Louisville, KY 40202
• Shift: First Shift (United States of America)

Job Description Summary

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

About the role

The Medical Assistant is a multi-skilled allied healthcare professional that provides care in the Medical Oncology clinic, Radiation Oncology clinic and Infusion Center. The Medical Assistant performs a dual role by providing direct patient care and administrative support to both providers and staff. The position functions at a level not requiring constant supervision.

Essential Functions

• Maintains patient flow in Clinic and/or Infusion area, ensures patient is roomed in a timely manner, directs physicians and fellows to assigned exam rooms and keeps physicians/nurses apprised of special patient needs
• Assists medical provider/ Registered Nurse (RN) with discharges
• Cleans equipment/beds/chairs/rooms between each patient as indicated
• Maintains communication with RNs and medical staff to include abnormal vital signs and findings in a timely manner
• Maintains communication with patients waiting to see the provider and/or receive treatment and notifies nurse/provider of any patient/family special needs
• Provides assistance to patients, physicians, fellows and nurses in the medical oncology clinic, radiation oncology clinic and infusion center which includes but not limited to: greeting patients, vitals including height/weight, phlebotomy, laboratory procedures, obtaining medical histories and pertinent clinical information, medication reconciliation, assisting with medical procedures such as biopsies and dressing changes, injections (non-chemo), immunizations, IV placement (non-chemo) and EKG’s
• Performs administrative support such as answering phones, updating and working in the electronic medical record
• Proposes orders in the electronic medical record with the exception of medication orders; including laboratory, radiology and imaging studies, consultations with providers, referrals, and other auxiliary services; order entry will be completed under the supervision of the physician and certification must be maintained
• Reviews summary list and demographics with each patient at each visit and document changes in electronic medical record and notify registration staff of demographic changes
• Obtains height (in centimeters) at first visit and obtains weight (in kilograms) on each patient visit; notifies provider/nurse of any significant change in weight or vital signs and documents all pertinent clinical information in electronic medical record
• Serve as transporter for Infusion, radiation and Clinic (e.g. lab specimens, blood products, etc.)
• Monitors eyewash stations weekly and maintains related documents
• Monitors refrigerator temperature daily and records, seeking corrective action for any temperatures out of acceptable range
• Monitors supplies and orders as needed, ensuring supplies are stocked and monitors expiration dates, rotating supplies as needed; ensure supplies are charged appropriately as used
• Prepares necessary paperwork for physicians, nurse clinicians and infusion staff and ensures charts are available for physicians, fellows, and nurses prior to patient examination

Other Functions

• Provides assistance to patients and family members, as needed
• Assists during emergency situations as needed (Stat response)
• Assists with patient satisfaction/experience initiatives
• Assists with quality initiatives
• Assist with audits as needed
• Maintains compliance with all company policies, procedures, and standards of conduct
• Always complies with HIPAA privacy and security requirements to maintain confidentiality
• Performs other duties as assigned

Additional Job Description

Education

• High School diploma or GED/equivalent (required)

Experience

• No prior experience required for Certified Medical Assistants newly graduated from a vocational/technical training in Medical Assistant
• Six (6) months of experience in clinical setting for uncertified applicants (required)

Certification

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)
• Certified Clinical Medical Assistant (CCMA) (preferred)