Medical Assistant Urgent Care - Per Diem

About the Role

Carbon Health is seeking a compassionate, dependable, and motivated Medical Assistant to join our Urgent Care team. Our mission is to make high-quality healthcare accessible, convenient, and patient-centered.

As an Urgent Care Medical Assistant, you will play an essential role in supporting providers and clinical operations while ensuring patients receive efficient, compassionate, and high-quality care. You will work in a fast-paced environment caring for patients with a variety of acute medical needs, collaborating closely with providers, fellow Medical Assistants, front office staff, and clinic leadership.

The ideal candidate is adaptable, detail-oriented, and able to balance multiple priorities while maintaining a positive patient experience. We are looking for someone who takes initiative, demonstrates accountability, communicates effectively, and understands the importance of teamwork in delivering exceptional care.

What You'll Do

• Welcome patients and provide a warm, professional, and compassionate experience throughout their visit.
• Room patients efficiently, obtain and document vital signs, review medications, allergies, and relevant medical history.
• Assist providers with examinations, minor procedures, and clinical treatments.
• Perform clinical skills within the scope of training, certification, and applicable regulations, including injections, EKGs, point-of-care testing, specimen collection, and phlebotomy.
• Perform and assist with diagnostic testing, including rapid tests, urinalysis, pregnancy testing, glucose testing, and other approved point-of-care services.
• Assist with wound care, splinting, dressing changes, and other minor procedures as trained and authorized.
• Support laboratory workflows, including specimen collection, labeling, processing, and timely handling.
• Assist with X-ray workflows when applicable, following required training and authorization.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Monitor patient flow and communicate anticipated wait times or delays to patients and the clinical team.
• Prioritize patient care needs and promptly escalate changes in patient condition or urgent clinical concerns to the provider.
• Support referrals, follow-up instructions, patient messages, and post-visit care coordination.
• Ensure exam rooms, equipment, and clinical areas are clean, organized, disinfected, and properly stocked.
• Follow infection prevention standards, OSHA requirements, HIPAA guidelines, and established clinical workflows.
• Collaborate with providers, front office staff, and clinic leadership to maintain efficient daily operations.
• Participate in daily huddles, team meetings, training, and ongoing quality improvement initiatives.
• Demonstrate ownership, accountability, empathy, and follow-through in every patient interaction.

Qualifications

• High school diploma or equivalent required.
• Current Medical Assistant certification preferred or required based on applicable state and organizational requirements.
• Previous experience in Urgent Care, Emergency Medicine, or an outpatient clinical setting preferred.
• Current Basic Life Support (BLS) certification or ability to obtain as required.
• Knowledge of medical terminology, vital signs, clinical procedures, and basic patient care.
• Experience with phlebotomy, injections, EKGs, specimen collection, and point-of-care testing preferred.
• Familiarity with electronic medical records (EMR) and clinical documentation.
• Strong organizational, communication, and multitasking skills.
• Ability to work efficiently and remain calm in a fast-paced, high-volume clinical environment.
• Ability to recognize priorities and escalate urgent patient care concerns appropriately.
• Demonstrates professionalism, compassion, empathy, and a patient-first mindset.
• Strong attention to detail and commitment to accurate documentation and compliance.
• Ability to work independently while contributing positively to a collaborative team.
• Willingness to learn new technology, systems, and clinical workflows.
• Demonstrates adaptability, problem-solving, accountability, and a commitment to continuous improvement.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.

What Makes You a Great Fit

• You thrive in a fast-paced healthcare environment and understand that every patient deserves compassionate, timely, and quality care.
• You are proactive, dependable, and willing to step in wherever support is needed.
• You take pride in your clinical skills, communicate effectively, support your teammates, and take ownership of your responsibilities.
• You understand that exceptional Urgent Care starts with communication, empathy, teamwork, and follow-through.