Medical Director

About the Role

LifeMD is seeking a Medical Director to provide clinical leadership across our multi-vertical telehealth platform. This role holds physician-level accountability for the quality, safety, and compliance of clinical care delivered through our network of MD/DOs and nurse practitioners (NPs), and partners closely with product and clinical operations teams to shape how care is delivered at scale.

Key Responsibilities

Physician Supervision & Accountability

• Supervise, mentor, and evaluate MD/DO providers across the platform's clinical verticals
• Establish and monitor performance metrics for physicians (e.g., quality of documentation, adherence to protocol, patient outcomes, escalation handling, complaint/incident rates)
• Partner with the Clinical NP Manager to co-drive accountability for overall clinical performance across the combined physician and NP workforce
• Conduct or oversee periodic chart audits and peer review

Collaborating Physician Duties

• Serve as collaborating/supervising physician for NPs in states where state law requires a collaborative practice or supervision agreement
• Maintain compliant, up-to-date collaborative practice agreements in each applicable state, including required chart review percentages, meeting cadence, and documentation standards
• Monitor changes in state NP scope-of-practice law (full practice authority vs. reduced/restricted) and adjust collaboration structures accordingly, in coordination with legal/compliance
• Administrative support in Full Practice Authority (FPA) states, NPs may practice independently without a collaborating physician; this role's supervisory obligations in those states are administrative/quality-based rather than a legal collaboration requirement

Clinical Protocol Development

• Develop, review, and maintain evidence-based clinical protocols and treatment guidelines across the platform's service lines
• Ensure protocols reflect current clinical guidelines, incorporate risk mitigation, and are updated as new evidence or regulatory guidance emerges
• Standardize protocols across verticals where clinically appropriate while allowing for vertical-specific nuance

Product & New Vertical Review

• Participate in clinical review of new products, service lines, and platform features prior to launch
• Assess proposed new verticals for clinical appropriateness, regulatory risk, and staffing/scope-of-practice implications
• Serve as clinical subject-matter expert in cross-functional product planning meetings
• Partner closely with the SVP of Operations on the business and operational implications of new products, staffing models, and clinical capacity planning

Quality, Risk & Compliance

• Identify and respond to clinical risk trends (e.g., adverse events, malpractice exposure, prescribing pattern outliers)
• Partner with Legal/Compliance on licensing, credentialing, and multi-state regulatory requirements
• Support incident investigations and corrective action plans
• Serve as a voting member of the Quality & Patient Safety Committee (QPSC)
• Lead or participate in root cause analyses (RCAs) for adverse events, near-misses, and clinical practice issues, and ensure corrective action plans are implemented and tracked to closure
• Champion a culture of clinical quality and patient safety across all provider types and verticals, including trend monitoring, peer review findings, and safety event reporting

Physician Administration

• As the direct manager of the physician staff, review and approve physician timecards and payroll submissions on a recurring basis
• Manage physician payroll, including compensation calculation, bonus/incentive structures tied to clinical performance, and timely resolution of payroll discrepancies
• Partner with Finance and Legal on physician compensation structure, contract terms, and payroll system administration

Requirements

• MD or DO with active, unrestricted medical license (multi-state licensure or willingness to obtain additional state licenses preferred)
• Board certification in a relevant specialty (e.g., Family Medicine, Internal Medicine, Emergency Medicine)
• 8+ years of clinical practice experience including experience in the telehealth space
• Experience supervising or collaborating with NPs and/or PAs, ideally across multiple states
• Familiarity with telehealth care delivery models and multi-state regulatory/licensing considerations
• Demonstrated experience developing clinical protocols or guidelines

Preferred

• Prior experience in a Medical Director or similar clinical leadership role at a telehealth or multi-site healthcare company
• Experience across multiple clinical verticals (e.g., primary care, weight management, mental health, urgent care, women’s health, men’s health)
• Familiarity with EHR/telehealth platforms and clinical quality metrics/reporting
• Experience navigating state-by-state NP scope-of-practice variation

Benefits

• Salary: $325,000-365,000 annually
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, Roth 401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Flexible Paid Time Off
• Paid Holidays
• Short Term Disability
• Training & Development
• LifeMD paid medical licensing for additional states
• Malpractice insurance coverage