Medicare Call Center Sales Representative Licensed, Geisinger Health Plan
- Location
- Pittston, PA
- Listed
- 13 days ago
About the role
- Location: Geisinger CenterPoint Office Building
- Shift: Days (United States of America)
- Scheduled Weekly Hours: 40
- Worker Type: Regular
- Exemption Status: No
Job Summary
Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the standard process of updating and/or creating prospect records. Schedule home and group visits, and order literature. Utilize Pennsylvania State Licensure to assist prospects in comparing programs, and to achieve membership growth. Acts as liaison between other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives.
Job Duties
Hours: Monday - Friday 11:30am - 8:00pm
- Increases membership through effective sales.
- Answers incoming calls.
- Provides specific plan information, answers questions and provides direction to prospects and clients.
- Schedules home and group visits.
- Orders literature as required.
- Ensures departmental and CMS compliance by following policies and procedures.
- Utilizes scripts as required to ensure consistent call handling.
- Participates in outbound initiatives when required.
- Participates in retention campaigns when required.
- Handles walk in prospects.
- Meets or exceed predetermined membership and enrollment goals and appointment setting goals.
Additional information
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Education: High School Diploma or Equivalent (GED)- (Required)
Experience: Minimum of 2 years-Sales (Required)
Certification(s) and License(s): Health Insurance License - Default Issuing Body
Skills: Communication, Critical Thinking, Organizing, Working Independently
Our Purpose & Values
Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
- KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
- EXCELLENCE: We treasure colleagues who humbly strive for excellence.
- LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
- INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
- SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.
Equal opportunity and legal notices
We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
From Geisinger's careers page, first listed on Rolev.ai on October 28, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Medicare Call Center Sales Representative Licensed, Geisinger Health Plan job at Geisinger located?
This Medicare Call Center Sales Representative Licensed, Geisinger Health Plan position at Geisinger is located in Pittston, PA. Always check Geisinger's application page for specific state eligibility or relocation policies.
How do I apply for the Medicare Call Center Sales Representative Licensed, Geisinger Health Plan position at Geisinger?
This listing links directly to Geisinger's Workday application page. You can apply directly on Geisinger's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.