Member Assistance Representative - Active
- Location
- Anchorage, AK · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- Today
Skills & highlights for this role
- Delinquent account collections
- Payment plan negotiation
- Account monitoring
- Record keeping
- Customer communication
Also useful
- Reporting account status
About the role
Collects on delinquent consumer accounts, using every reasonable and legal method available. Communicates in a firm but respectful manner to members regarding outstanding account balances and sets payment plans and monitors account activity closely. Maintains accurate and timely records. Reports the status of accounts to the Member Assistance Senior Staff periodically.
Communicates with members and other interested parties in a courteous, accurate and timely manner. In all dealings with the public, members or employees, responsibility or ownership is taken and pending issues are monitored to resolution. Performs all functions in a professional and courteous manner in line with Credit Union 1 culture and expectations.
From Credit Union 1 Alaska's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Member Assistance Representative - Active job at Credit Union 1 Alaska located?
This Member Assistance Representative - Active position at Credit Union 1 Alaska is located in Anchorage, AK (On-site). Always check Credit Union 1 Alaska's application page for specific state eligibility or relocation policies.
What qualifications are required for Member Assistance Representative - Active at Credit Union 1 Alaska?
For the Member Assistance Representative - Active role, Credit Union 1 Alaska highlights experience with Delinquent account collections, Payment plan negotiation, Account monitoring, Record keeping, Customer communication. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Member Assistance Representative - Active position at Credit Union 1 Alaska?
This listing links directly to Credit Union 1 Alaska's application page. You can apply directly on Credit Union 1 Alaska's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.