Member of Custody Operations, Digital Assets
- Location
- United States · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- digital asset custody
- transaction review and approval
- client operations
In this role, you will
- Service institutional clients by managing operational tasks, developing and executing operational processes in support of our clients' needs, and performing transaction reviews and approvals.
- Develop familiarity with all of our product and service offerings, gaining a deep understanding of product features and supported cryptocurrencies.
- Collaborate with cross-functional teams, including Client Experience, Sales, Compliance, and Product, to develop operational solutions for complex client requests.
- Participate in regular evening and weekend on-call rotations.
We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Client Operations role:
About Anchorage Digital
At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.
The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.
With the evolving landscape of digital threats and an increasing volume of sophisticated attacks by malicious actors, we have a security policy mandating all new hires complete an in-person onboarding process - no exceptions. Security is our foundation and we prioritize physical identity verification and secure IT setup. While our security and IT logistics require physical presence to protect our infrastructure from sophisticated global threats, this move is equally about our Village culture. We believe that a laptop can be shipped, but our culture cannot.
As a Member of Custody Operations, Digital Assets, you are responsible for supporting the day-to-day operations that the company processes in support of clients' daily activities. In this role, you are responsible for ensuring an excellent operational experience by reviewing client transactions and instructions in a timely manner, providing attentive care to our clients, and managing their transactions in a risk-conscious way.
You will become intimately familiar with the operations of our clients and their use of our platform, anticipate their needs, and serve as an advocate for them internally in partnership with Client Experience teams. You will have a full understanding of the custody operations of the firm, as well as the regulatory and operational considerations at each step.
You support client interactions across multiple teams and work closely with your Client Operations teammates to ensure processes and procedures are developed and continuously refined.
From Anchorage Digital's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Member of Custody Operations, Digital Assets job at Anchorage Digital located?
This Member of Custody Operations, Digital Assets position at Anchorage Digital is located in United States (On-site). Always check Anchorage Digital's application page for specific state eligibility or relocation policies.
What qualifications are required for Member of Custody Operations, Digital Assets at Anchorage Digital?
For the Member of Custody Operations, Digital Assets role, Anchorage Digital highlights experience with digital asset custody, transaction review and approval, client operations. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Member of Custody Operations, Digital Assets position at Anchorage Digital?
This listing links directly to Anchorage Digital's Lever application page. You can apply directly on Anchorage Digital's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.