Member Service Representative (Call Center)
- Location
- Anchorage, AK · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- Today
Skills & highlights for this role
- customer service
- product knowledge
- phone support
- email support
Also useful
- cross-selling
- mobile app support
About the role
Member Service Representative’s (MSR’s) provide exceptional member service in an expedient, accurate and courteous manner via alternative service channels such as phone, email, and the CU1 mobile app. MSR’s have a thorough knowledge and understanding of all credit union products and services and seek opportunities to provide members with new and underutilized products and services. They are responsible for meeting individual goals and department objectives. In all dealings with the public, members, and employee’s responsibility or ownership is taken and timely follow up is done on pending issues.
From Credit Union 1 Alaska's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Member Service Representative (Call Center) role at Credit Union 1 Alaska, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
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Common questions
Where is the Member Service Representative (Call Center) job at Credit Union 1 Alaska located?
This Member Service Representative (Call Center) position at Credit Union 1 Alaska is located in Anchorage, AK (On-site). Always check Credit Union 1 Alaska's application page for specific state eligibility or relocation policies.
What qualifications are required for Member Service Representative (Call Center) at Credit Union 1 Alaska?
For the Member Service Representative (Call Center) role, Credit Union 1 Alaska highlights experience with customer service, product knowledge, phone support, email support. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Member Service Representative (Call Center) position at Credit Union 1 Alaska?
This listing links directly to Credit Union 1 Alaska's application page. You can apply directly on Credit Union 1 Alaska's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.