Member Services Coordinator
- Location
- Davenport, IA · Hybrid
- Job type
- Full-time
- Level
- Entry level
- Listed
- 30 days ago
Skills & highlights for this role
- benefits administration
- insurance verification
- customer service
Also useful
- medical office experience
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k match
- Pto
Member Service Coordinator
Location: Davenport, IA (hybrid).
What Our Member Service Coordinators Do and Why It's Important
Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need-ensuring a seamless experience through phone, email, and chat interactions.
In addition, Member Service Coordinators support participants throughout their company's wellness program by answering questions and assisting with a variety of program-related needs.
We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as receptionist, scheduler, insurance verification, or within a medical environment, as well as those with strong customer service skills who are looking to make a meaningful impact.
Schedule
The standard work week for this position will be Monday through Friday, 8-5pm.
Benefits
Full-Time Benefits - Most benefits start day 1:
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About Cottingham and Butler's Health and Wellness Division
Cottingham and Butler's Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.
Want to learn more?
From Cottingham & Butler's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Member Services Coordinator role at Cottingham & Butler, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Member Services Coordinator job at Cottingham & Butler located?
This Member Services Coordinator position at Cottingham & Butler is located in Davenport, IA (Hybrid). Always check Cottingham & Butler's application page for specific state eligibility or relocation policies.
What qualifications are required for Member Services Coordinator at Cottingham & Butler?
For the Member Services Coordinator role, Cottingham & Butler highlights experience with benefits administration, insurance verification, customer service. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Member Services Coordinator position at Cottingham & Butler?
This listing links directly to Cottingham & Butler's Greenhouse application page. You can apply directly on Cottingham & Butler's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.