Membership Specialist

About the role

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Membership Specialist in Point, Texas.

What you'll do

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a "Goodwill Ambassador" to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your job will include

• Implement membership awareness at the campground through welcome calls/emails, camp-in's, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call. Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & skills you need

• Sales experience required.
• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented. Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

Pay and benefits

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.