Ummh
Direct Workday career site

Mental Health Associate, PTRC, 20 Hours, Evenings

Pay
$21 – $29 per hour
Location
Worcester, MA · On-site
Job type
Full-time
Level
Mid-level
Listed
14 days ago

Skills & highlights for this role

  • Direct patient care in inpatient or outpatient mental health settings
  • Clear and timely communication with registered nurses and clinical staff
  • Behavioral data recording
  • Patient safety checks and environmental safety rounds
  • De-escalation and calming strategies

Also useful

  • Experience leading group activities
  • Dual diagnosis treatment experience
  • Recreational activity supervision

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status: Non-Exempt

Hiring Range: $20.60 - $28.59

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Other Holiday, Weekends - Every Other Weekend

  • Scheduled Hours: 1500-2330
  • Shift: 2 - Evening Shift, 8 Hours (United States of America)
  • Hours: 20
  • Cost Center: 10024 - 0600 PTRC
  • Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Participates as a member of the mental health team on an inpatient and/or outpatient mental health unit. Provides direct patient care including treatment planning, implementing plans, documentation, and milieu safety assessments and activities such as group activities.

I. Major Responsibilities

  • Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
  • Provides clear, timely communication to the Registered Nurse (R.N.) regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets.
  • Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed utilizing de-escalation and calming tools and strategies with anxious patients and following the Restraint Policy standards when caring for a restrained patient.
  • Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
  • Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed.
  • Assists in medical emergencies as directed by R.N. Utilizes proper safety techniques and body mechanic in all work-related activities.
  • Obtains and records vital signs (temperature, pulse, and respiration, blood pressure and pulse oxymetry). Measures and records patients’ height and weight as assigned by R.N.
  • Performs a variety of test and procedures which may include but not limited to EKGs, phlebotomy, and intake and output as assigned by R.N.
  • Documents daily progress notes, and group notes (per policy) and as assigned by R.N.
  • Assists the R.N. in other medical and psychiatric interventions as directed.
  • Provides personal care as appropriate, working to optimize patient’s independent functioning in performance of daily routines.
  • Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
  • Performs safety checks on patients and unit as directed. Documents findings.
  • Reviews and follows treatment plan with patient. Provides feedback to clinical team regarding implementation of the plan. Implements special treatment strategies as indicated in the plan.
  • Maintains logs, organizes patient care charts for admission/discharge/transfer and maintains medical records as instructed.
  • Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, emails, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.

Standard Staffing Level Responsibilities

  • Complies with established departmental policies, procedures and objectives.
  • Attends variety of meetings, conferences, seminars as required or directed.
  • Demonstrates use of Quality Improvement in daily operations.
  • Complies with all health and safety regulations and requirements.
  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Maintains, regular, reliable, and predictable attendance.
  • Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications

Required

  • High school diploma or equivalent.
  • Current Basic Life Support or Heart Savor certification required within one month as a condition of employment

Preferred

  • Associates Degree
  • Medical terminology and computer skills

Required

  • One year of relevant patient support experience.
  • Ability to read, write and communicate in English in a clear and concise manner.
  • Must have effective interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, visitors and others.
  • Must demonstrate effective problem-solving abilities for routine situations.
  • Must have ability to read, write and communicate in English in a clear and concise manner.

Additional information

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a normal patient care environment.

  • We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other.
  • Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.
  • If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at. We will make every effort to respond to your request for disability assistance as soon as possible.

Read the original posting

From Ummh's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Mental Health Associate, PTRC, 20 Hours, Evenings role at Ummh?

The Mental Health Associate, PTRC, 20 Hours, Evenings posting at Ummh states compensation of $21 – $29 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Ummh's official career site.

Where is the Mental Health Associate, PTRC, 20 Hours, Evenings job at Ummh located?

This Mental Health Associate, PTRC, 20 Hours, Evenings position at Ummh is located in Worcester, MA (On-site). Always check Ummh's application page for specific state eligibility or relocation policies.

What qualifications are required for Mental Health Associate, PTRC, 20 Hours, Evenings at Ummh?

For the Mental Health Associate, PTRC, 20 Hours, Evenings role, Ummh highlights experience with Direct patient care in inpatient or outpatient mental health settings, Clear and timely communication with registered nurses and clinical staff, Behavioral data recording, Patient safety checks and environmental safety rounds, De-escalation and calming strategies. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Mental Health Associate, PTRC, 20 Hours, Evenings position at Ummh?

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