Woongjin, Inc.
Manufacturing & IndustrialDirect SmartRecruiters career site

MES Support Specialist_ Bilingual (Korean/ English) Preferred

Pay
$65,000 – $75,000 per year
Location
Austin, TX · On-site
Job type
Full-time
Level
Mid-level
Listed
31 days ago

Skills & highlights for this role

  • IT infrastructure support
  • MES
  • manufacturing process flows
  • DBMS concepts

Also useful

  • ERP
  • SQL
  • flowcharting

About the role

This position will maintain company IT infrastructure, support end users, and assist with MES and manufacturing-related systems. At this stage, strong IT operation and support capabilities are more important than advanced software development skills. The selected candidate will help establish clear IT roles and responsibilities and coordinate with the Korean HQ IT/development team for system development or advanced technical support.

  • Manage and support company PCs, laptops, printers, scanners, peripheral devices, and user IT equipment.
  • Support basic server, network, Wi-Fi, backup, security, user account setup, email, access control, software installation, and IT onboarding/offboarding.
  • Maintain IT asset records and coordinate with external IT vendors when needed.
  • Provide first-level support for MES and manufacturing system users.
  • Understand manufacturing process flows and communicate effectively with production, quality, engineering, and management teams.
  • Support MES issue tracking, user requests, data flow review, and operational troubleshooting.
  • Coordinate with HQ IT/development teams regarding system improvements, bug fixes, testing, and implementation.
  • Assist in documenting IT procedures, system workflows, process flowcharts, and user guidelines.
  • Support basic database-related tasks, including understanding tables, queries, data structure, and DDL/DML concepts.

Qualifications

  • Experience in IT infrastructure support, helpdesk, system administration, or a similar IT operations role.
  • Basic understanding of PCs, networks, servers, printers, software, and user support.
  • Ability to understand manufacturing system processes, especially MES, ERP, or production-related systems.
  • Basic knowledge of DBMS concepts such as tables, queries, DDL/DML, and data flow.
  • Strong problem-solving skills and ability to explain technical issues clearly to non-technical users.
  • Ability to work with internal teams, external vendors, and HQ IT/development teams.
  • Willingness to continuously learn and grow into a broader manufacturing IT role.

Preferred Qualifications

  • Experience supporting IT systems in a manufacturing environment.
  • Experience with MES, ERP, production management, or quality management systems.
  • Basic SQL knowledge or experience reviewing database information.
  • Experience creating flowcharts, process documentation, or user manuals.
  • Bilingual communication skills in English and Korean are a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

For More Open Positions Visit us at: Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Read the original posting

From Woongjin, Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this MES Support Specialist_ Bilingual (Korean/ English) Preferred role at Woongjin, Inc., it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesApplication guides

Similar roles

All Computer User Support Specialist jobs

Common questions

What is the salary for the MES Support Specialist_ Bilingual (Korean/ English) Preferred role at Woongjin, Inc.?

The MES Support Specialist_ Bilingual (Korean/ English) Preferred posting at Woongjin, Inc. states compensation of $65,000 – $75,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Woongjin, Inc.'s official career site.

Where is the MES Support Specialist_ Bilingual (Korean/ English) Preferred job at Woongjin, Inc. located?

This MES Support Specialist_ Bilingual (Korean/ English) Preferred position at Woongjin, Inc. is located in Austin, TX (On-site). Always check Woongjin, Inc.'s application page for specific state eligibility or relocation policies.

What qualifications are required for MES Support Specialist_ Bilingual (Korean/ English) Preferred at Woongjin, Inc.?

For the MES Support Specialist_ Bilingual (Korean/ English) Preferred role, Woongjin, Inc. highlights experience with IT infrastructure support, MES, manufacturing process flows, DBMS concepts. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the MES Support Specialist_ Bilingual (Korean/ English) Preferred position at Woongjin, Inc.?

This listing links directly to Woongjin, Inc.'s SmartRecruiters application page. You can apply directly on Woongjin, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site