Message Center Operator
- Pay
- $17 – $22 per hour
- Location
- Saint Francis Hospital - Hartford, CT
- Listed
- 2 days ago
About the role
Employment Type: Full time
Shift: Day Shift
About the role
Saint Francis Hospital a member of Trinity Health Of New England is looking for a Message Center Operator to join our Message Center Team.
You Will Be Responsible For
- Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.
- Operates public address system as requested.
- Identifies and responds to "code" situations.
- Provides routine approved patient information to callers and refers other inquiries to supervisor.
- Provides excellent customer service to all callers.
- Contacts security as request by employees or visitors in need of escorts to parking or in response to other assistance.
Minimum Requirements
- High School Diploma or Equivalent
- One (1) year experience answering telephones as the primary job responsibility. Telephone Message Center and/or Hospital Operator experience a plus.
- Work requires the analytical ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
- Excellent listening, verbal and written communication skills. Accurate typing and spelling skills mandatory. Multi-lingual a plus.
- Work requires the ability to exchange information on factual matters, explain hospital policies and / or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors, and / or hospital employees.
Highlights
- 40 hours 7am - 3:30pm
- Become a valued member of an excellent, dedicated health care team
- Competitive Benefits Package effective on first day
- Generous shift differentials
Compensation and Benefits
At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.
Pay Range
$17.00 - $21.80 per hour
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our comprehensive benefits package includes
- Medical, Dental, Prescription Drug and Vision Coverage
- Retirement Savings Program with Employer Match
- Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
- Tuition Reimbursement and Professional Development Opportunities
- Basic and Supplemental Life and AD&D Insurance
- Well-being Initiative
- Career Growth and Advancement Opportunities within Trinity Health
Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Equal opportunity and legal notices
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From Trinity Health's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Message Center Operator role at Trinity Health?
The Message Center Operator posting at Trinity Health states compensation of $17 – $22 per hour. Final pay may depend on location, experience, and interview evaluation on Trinity Health's official career site.
Where is the Message Center Operator job at Trinity Health located?
This Message Center Operator position at Trinity Health is located in Saint Francis Hospital - Hartford, CT. Always check Trinity Health's application page for specific state eligibility or relocation policies.
How do I apply for the Message Center Operator position at Trinity Health?
This listing links directly to Trinity Health's Workday application page. You can apply directly on Trinity Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.