Meter Reader - Water/Wastewater Treatment

Position Purpose

The Meter Reader will be a key part of the team responsible for collecting meter information and maintaining good working relationships with all customers.

Primary Duties/Responsibilities

• Directly reporting to Supervisor.
• Professional service to account relationships.
• Building customer relationships as a key member of management team.
• Gathering and consolidating data from varied sources.
• Managing field meter data collection for multiple customers on a daily and monthly basis.
• Support to field inquiry requests to help manage problem resolution for customer utility-billing issues.
• Coordinating and assisting with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer's meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.
• Help out with other related maintenance work when necessary.
• GIS new and existing water and wastewater infrastructure.
• Assist on riding the garbage truck when needed.
• On call rotation with the maintenance staff.

Qualifications & Requirements

Education/Experience/Background

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Knowledge/Skills/Abilities

• Good PC and Microsoft Office skills.
• Attention to details and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability/flexibility to learn and apply new skills.
• Ability to navigate through a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Benefits

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.