Milepost Agency Licensed Insurance Agent

What will you do?

• Sell new insurance policies through inbound customer calls-no cold calling required.
• Guide customers through coverage options and recommend appropriate insurance solutions.
• Explain insurance products and policy details in a clear, easy-to-understand manner.
• Provide outstanding service by answering policyholder questions and resolving concerns.
• Manage a high volume of calls while maintaining accuracy and professionalism.
• Utilize multiple systems to document interactions, process requests, and update policy information.
• Support customers throughout the insurance lifecycle of quoting, purchasing, and policy servicing experience.
• Maintain compliance with agency procedures, licensing requirements, and customer privacy standards.
• Collaborate with teammates to deliver exceptional customer experiences and achieve service goals.
• Participate in training and development opportunities to expand insurance knowledge and skills.

What are we looking for?

• Property & Casualty license strongly preferred.
• A minimum of two years relevant work experience OR a minimum of two years post-secondary education.
• Solid computer and multi-tasking skills.
• Ability to effectively communicate, verbally and in writing.
• Ability to work comfortably in a fast-paced, high-volume call center environment.

Someone who may excel in this role

• Enjoys helping customers and building trust.
• Communicates complex information clearly and simply.
• Thrives in a fast-paced, high-volume environment.
• Demonstrates empathy, patience, and strong listening skills.
• Is comfortable guiding customers through coverage and purchase decisions.
• Multitasks effectively while maintaining accuracy and attention to detail.
• Adapts quickly to feedback, change, and new information.
• Balances independent work with strong teamwork and collaboration.
• Stays organized and manages competing priorities effectively.
• Is motivated by delivering exceptional customer experiences.

Additional information

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!