Mobile Warehouse Monitoring Associate

Roles & Responsibilities

• Travel to various Opensity Solutions locations to provide coverage for open shifts, staffing shortages, absences, and special projects.
• Coordinate with workforce management teams to receive assignments and manage travel schedules effectively

Administration (Approximately 50%)

• Manage building access control systems, including entry card and access information.
• Issue identification badges to visitors, associates, contractors, and vendors.
• Maintain accurate and detailed records of facility patrols, incidents, and building entry/exit activity.
• Create, update, and complete reports related to facility monitoring and operational procedures.
• Ensure compliance with security and access control policies.

Patrol & Monitoring (Approximately 40%)

• Conduct routine interior and exterior building patrols to identify potential safety hazards, security concerns, and non-compliant behaviors.
• Monitor critical areas throughout the facility and remain alert to suspicious activity or misuse of company property.
• Enforce facility protocols to prevent unauthorized access.
• Greet, assist, and direct associates, guests, visitors, and vendors in a professional and courteous manner.
• Complete assigned monitoring tasks and oversee designated SPE stations.
• Report incidents, safety concerns, and unusual activity promptly and accurately.

Training & Compliance (Approximately 5%)

• Identify training needs and support the completion of required training programs.
• Promote adherence to company policies, procedures, and safety standards.
• Assist in maintaining a culture of safety, accountability, and operational excellence.

Qualifications

Education

• High School Diploma or equivalent required.

Experience

• Experience working in a warehouse, distribution center, security, monitoring, or customer service environment preferred.
• Experience using Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to understand and respond effectively to client and employee inquiries.

Required Skills & Competencies

• Client-first mindset with a commitment to exceptional service.
• Strong attention to detail and accuracy.
• Ability to multitask and perform effectively in a fast-paced environment with changing priorities.
• Sound judgment and decision-making skills within the scope of responsibility.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and protect sensitive information.
• Comfortable using technology and learning new systems.
• Positive attitude and professional demeanor.
• Ability to work independently and as part of a team.
• Flexible, adaptable, and dependable.
• Ability to meet deadlines and perform under pressure.

Physical Requirements

• Ability to walk extensively throughout the shift, both indoors and outdoors.
• Ability to perform routine patrols and inspections throughout the facility.
• Ability to occasionally lift up to 25 pounds.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Pay and benefits

The Compensation range for this role is up to 20.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• #INDHP

• Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
• Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.