Mortgage Branch Manager (Pulte Mortgage)

About the role

Providing lending services to help our customers achieve their dream of homeownership.

At Pulte Mortgage, we're more than a lender-we're a team driven by purpose. Since 1972, we've helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

This is an onsite position located in Houston, Texas.

Job Summary

Provides Mortgage leadership by generating an effective mortgage strategy and working with the Homebuilder to produce the targeted capture rate.

Primary Job Responsibilities

• Drives all training for sales professionals on the benefits of Pulte Mortgage including but not limited to the expanded customer inquiry tools, online application process and after application tools for tracking customer status.
• Proactively pursue and secure signups for PMLLC at point of sale
• Actively participate with builder in Homebuyer and/or Realtor events designed to generate community interest
• Sets standards for customer service in conjunction with local homebuilding management and achieve a 90% customer satisfaction rating
• Attend all community and leadership meetings as a member of the Division Senior Operating team
• Partner with Fulfillment Center to Manage the integrity of the Division's Backlog and communicate with Division Sales Management team
• Ensures subdivision approval and status.
• Maintains Pulte profit motive and manage branch financial performance
• Secure mortgage licenses in various states

Management Responsibilities

• Ensures appropriate staffing to meet department needs
• Utilizes recruiting and selection tools/processes to build organizational talent
• Delegates work according to employee's abilities and skills
• Evaluates employee's performance and plans for compensation actions in accordance with that performance
• Provides developmental opportunities through identification of internal and external training opportunities
• Creates opportunities for employee growth
• Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)

Scope

• Decision Impact: Area/Division/ Individual
• Department Responsibility: Multiple/Single
• Budgetary Responsibility: Yes
• Direct Reports: Yes
• Indirect Reports: Yes
• Physical Requirements: None

Required Education/experience

• Minimum high school diploma or equivalent. College degree preferred.
• Related Functional Experience: Minimum of 5-7 years
• Time in position: Minimum of 5-7 years at a Position

Required Licensing, Registration And/or Certifications

• Valid Driver's License because driving is an essential function of this position.

Required Skills/knowledge

• Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs.
• #LI-KC1
• #LI-ONSITE
• Additional Information
• This position is subject to the CFPB Loan Originator Compensation Rule
• Ability to travel when needed

Additional information

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings.

If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates.

No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.