Mortgage Loan Officer

About the role

As an experienced Mortgage Loan Officer your mission is to originate and promote our new and unique Mortgage Hybrid/Equity Loan, following processes and procedures to ensure Unison's underwriting guidelines fully comply with applicable mortgage laws and regulations. You will also be responsible for collecting information and recommending a financial product that provides a tangible benefit for our customers to help them achieve their financial goals.

This is a hybrid position with a requirement of 3 full days in our Omaha, Nebraska office.

Responsibilities

• Conduct complete and thorough loan applications, request customer documents, maintain deep understanding of loan parameters and underwriting guidelines
• Track customer contact and updates conversation logs with pertinent information
• Resolve problems throughout the loan process
• Review and explain Loan Estimate (LE), Closing Disclosures (CD), and mortgage documentation
• Ensures all mortgage regulations and laws are strictly adhered to
• Maintain MLO license, working with your manager to schedule continuing education while balancing the needs of the department
• Effectively collaborate with internal and external partners to complete mortgage transactions efficiently
• Attain next level of established productivity targets
• Maintain customer satisfaction and demonstrate a professional ability to de-escalate customer concerns
• Originate loans with high degree of quality and attain zero compliance defects
• Work with various teams to identify and solve friction points in the process to improve speed of delivery with excellent application quality
• Other duties as assigned

About you

• You enjoy helping customers solve their financial needs.
• You understand what your customers need and provide appropriate solutions.
• You like to learn new things and enjoy the challenge of doing so.
• You are creative and thrive in complex and uncertain environments and are ready to innovate the home financing space.

• Be a registered and/or licensed officer
• If you are currently a registered LO, you will need to take the 20 hour NMLS course, and pass the licensing exam. You will also be required to hold state licenses in the states that we do business in
• If you are currently a licensed Loan Originator, we will work with you to complete the transfer of your applicable licenses
• Candidate must be located in the Omaha, NE metro area and be able to work in the office 3 days per week (Tues-Thurs)
• 2 years sales experience in a contact center environment
• Have strong attention to detail, quality, and compliance skills
• Strong analytical and problem solving, and time management skills
• Previous, recent mortgage experience required

Additional information

We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience aligns with what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply for our positions.

Perks for the Unison employee include

competitive salaries, 100% paid medical and dental benefits, generous FTO policy, paid parental leave program, and fantastic downtown SF and Omaha locations.