Nail Technician (On-Call)

About the Role

Four Seasons Hotel and Private Residences Nashville is seeking an On-Call Nail Technician to support our Spa team. This role is responsible for delivering high-quality nail services while ensuring an exceptional, luxury experience in alignment with Four Seasons service standards.

What You Will Do

• Perform professional nail care services based on guest preferences, including manicures, pedicures, paraffin dips, polish changes, and specialty nail treatments
• Provide a warm, welcoming, and attentive experience while maintaining the highest level of hospitality and professionalism
• Keep guests informed throughout the service, including explanations of treatments and retail products
• Prepare, set up, maintain, and break down nail service work areas with required supplies
• Assist with the overall setup, breakdown, and maintenance of Spa areas, including pre-treatment refreshment sections
• Accommodate special requests whenever possible and resolve guest concerns in a timely, service-focused manner
• Retrieve clean linens from laundry and return used linens following established procedures
• Maintain cleanliness and organization in the Spa Dispensary, Nail Bar, and Staff Room
• Utilize reservation systems, maintenance tracking tools, and Guest Experience databases accurately to ensure guest satisfaction
• Make personalized service recommendations and suggest appropriate treatments and products
• Ensure completion of daily and opening/closing checklists and verify that all Spa areas are clean, stocked, and well maintained
• Work collaboratively and professionally with spa colleagues and leadership
• Assist guests with spa orientations and answer questions related to products and treatments
• Follow proper payroll, safety, and chemical handling procedures and report any accidents or incidents to management or security
• Perform additional duties and assignments as directed by management

What You Bring

• Minimum of three years of nail care experience, preferably in a luxury spa or hospitality environment
• Current and valid cosmetology license
• Strong communication skills and ability to serve guests of all ages
• Genuine passion for providing exceptional service to guests, residents, and colleagues
• Strong organizational skills with the ability to work independently
• Ability to perform well under pressure, prioritize tasks, and adapt to changing conditions
• High work ethic and a strong sense of responsibility and professionalism

Work Authorization

• Authorization to work in the United States is required for this role.

What We Offer

• Competitive wages and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts for stays at any Four Seasons property worldwide
• Complimentary employee meals
• Complimentary dry cleaning for employee uniforms
• Additional property-specific benefits

Schedule & Hours

• On-call position
• Must be flexible and available to work weekdays, weekends, holidays, and evening shifts