National Sales Manager- Remote- Midwest Region

Interested in climbing aboard with the Syfan Team?

Transportation experience and Book of Business required to qualify for position

Essential Duties

• Develops and maintain customer relationships
• Identify, generate, pursue, and close new sales opportunities
• Assess business opportunities and prospect requirements to solve challenges through a sales solution approach to outsourced/managed transportation services
• Through an in-depth understanding of the industry and the customer market segment, apply appropriate sales techniques to close on new business opportunities
• Apply multi-tier approach to sales activities including telephone calls, face to face meetings, prospecting, qualifying, lead generation, cold calling, etc.
• Monitors, follows up with, and assists customer sales representatives with new leads on business opportunities
• Conducts regular cold calls toward mining for potential business opportunities
• Establishes and grows new business opportunities
• Quotes customers on new lanes as requested or required
• Conducts sales trips as required and/or when warranted to visit customer prospects
• Design and present sales presentations
• Coordinates and works closely with the VP of Business Development

Ancillary Duties and Responsibilities

• Collaborates closely with Operations Management to support sales operations as needed
• Assists Operations Management in establishing performance goals
• Provides support to the Operations Management by covering function responsibilities when necessary
• Collaborates with operations managers in effectively onboarding and distributing new business to appropriate customer service representatives
• Collaborates in rehabilitating existing sales accounts as needed
• Collaborates with operations managers, rate analyst, customer and carrier sales representatives during bidding to validate rating process
• Collaborates with operations managers when needed to establish and implement effective operational procedures
• Identify problems and potential issues before they happen
• When needed, books available freight in a cost effective manner
• Collaborates in resolving billing issues
• Monitors customer score cards and meet customer performance metrics
• Develops, analyzes and runs sales reports in sharing information with operations managers to measure and maintain sales performance and growth
• Accessible by cell phone and email after hours and weekends
• Communicates observed performance issues to operations managers

Skills/Experience

• Provide leadership while maintaining focus on company's strategic goals
• High-energy, positive attitude
• Organizational and scheduling skills
• Advance knowledge of MS Word, Excel, Power Point, and Outlook
• Exceptional customer service
• Strong cross-functional understanding and ability to work with counterparts across company
• Strong understanding of logistics processes and theory application
• Extensive knowledge of business sales reports
• Ability to multitask in a high call environment
• Ability to populate, analyze and run sales data
• Ability to prioritize work and meet deadlines
• Strong negotiation skills
• Ability to work in high-stress situations
• Strong problem solving skills
• Ability to handle multiple simultaneous projects
• Strong interpersonal and collaborative skills
• Ability to lead and direct multi-functional teams
• Self-motivated