Network Experience Specialist
- Location
- ADVENTHEALTH TAMPA
- Listed
- Today
Our promise to you
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Benefits
All the benefits and perks you need for you and your family:
- Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- Paid Time Off from Day One
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
- Schedule: Full time
- Shift: Day (United States of America)
- Address: 3100 E FLETCHER AVE
- City: TAMPA
- State: Florida
- Postal Code: 33613
About the role
- Promptly resolves consumer inquiries within assigned functional areas, striving for first interaction resolution.
- Adheres to established workflows, scripting, and department greetings to ensure accurate demographics, insurance information, and authorizations.
- Thoroughly documents all interactions and consistently updates consumer records in the relevant technology system.
- Achieves individual key department performance objectives such as quality assurance and productivity.
- Handles sensitive matters courteously and professionally, escalating to leadership when appropriate.
Knowledge, Skills, and Abilities
- Ability to articulate the mission of AH and its affiliated Network Access Centers [Required]
- Strong attention to detail and ability to take initiative to resolve inquiries and issues [Required]
- Demonstrated personal commitment to promoting and providing excelled customer service [Required]
- Demonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required]
- Exhibits desire to continuously learn, improve service delivery, and work in a team environment [Required]
Education
- Associate [Preferred]
- High School Grad or Equiv [Required]
Field of Study
- N/A
Work Experience
- 1+ year of prior experience in a call center or customer service environment [Required]
- Experience in a healthcare setting focused on patient care [Preferred]
Additional Information
- N/A
Licenses and Certifications
- Certified Medical Interpreter (CMI) [Preferred]
Physical Requirements
(Please click the link below to view work requirements)
Pay Range
$16.30 - $26.08
Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
Equal opportunity and legal notices
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
From AdventHealth's careers page, first listed on Rolev.ai on November 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Network Experience Specialist role at AdventHealth, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Network Experience Specialist job at AdventHealth located?
This Network Experience Specialist position at AdventHealth is located in ADVENTHEALTH TAMPA. Always check AdventHealth's application page for specific state eligibility or relocation policies.
How do I apply for the Network Experience Specialist position at AdventHealth?
This listing links directly to AdventHealth's Workday application page. You can apply directly on AdventHealth's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.