Network Support Specialist
- Pay
- $75,000 – $140,000 per year
- Location
- Queens, NY · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 4+ years
- Education
- Bachelor's degree
- Listed
- 14 days ago
Skills & highlights for this role
- Network hardware installation and configuration
- LAN and WAN troubleshooting
- Network infrastructure management
- IT automation engineering or infrastructure management experience
Also useful
- Arista networking
- Cisco networking
- Structured cabling
- Telecommunications systems support
- Network documentation
About the role
- The I.T automation engineer Civil Service Title is non-competitive and does not require perspective candidate to be on a civil service list.
Key Responsibilities will include but not limited to
- Install, configure, and support networking hardware, including switches, routers, access points, and wireless infrastructure.
- Assist in network modernization projects, including hardware upgrades, equipment relocations, and structured cabling.
- Troubleshoot LAN and WAN connectivity issues at field locations and provide responsive support.
- Work closely with the Bureau of Information Technology (BIT), vendors, and contractors to coordinate site deployments and upgrades.
- Maintain accurate documentation, including network diagrams, IP inventories, and cabling layouts.
- Provide secondary support for telecommunications systems such as cellular signal boosters, fire alarm lines, and dedicated data circuits.
- Ensure all work complies with DEP's EEO and EHS standards and promotes a safe, inclusive work environment.
Qualifications & Requirements
- A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
- Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;
- Education and/or experience which is equivalent to "1" or "2" above.
About DEP
The NYC Department of Environmental Protection (DEP) protects public health and the environment for over 8 million New Yorkers. We provide 1.1 billion gallons of high-quality drinking water daily, manage wastewater and stormwater, and regulate air, noise, and hazardous materials pollution. With nearly 6,000 employees, DEP operates the largest municipal water and wastewater utility in the U.S.
About BWT
The Bureau of Wastewater Treatment (BWT) operates and maintains critical wastewater infrastructure across all five boroughs, including 14 Wastewater Resource Recovery Facilities, over 90 pumping systems, combined sewer overflow facilities, and more. BWT is undergoing a digital transformation focused on four pillars: SCADA Support and Development, IT Support and Cybersecurity, Asset Management, and Application Development. This transformation aims to modernize operations and improve resilience, efficiency, and data-driven decision-making.
The Bureau of Wastewater Treatment (BWT) is seeking a skilled and reliable IT professional to serve as a Network Support Specialist within its IT Support group. This position focuses primarily on the planning, support, and maintenance of local and wide-area network infrastructure at BWT's wastewater treatment plants, field offices, and collections facilities throughout the five boroughs. The selected candidate will also provide telecommunications support and play a crucial role in BWT's transition from Cisco to Arista networking hardware.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Network Support Specialist role at City of New York?
The Network Support Specialist posting at City of New York states compensation of $75,000 – $140,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the Network Support Specialist job at City of New York located?
This Network Support Specialist position at City of New York is located in Queens, NY (On-site). Always check City of New York's application page for specific state eligibility or relocation policies.
What qualifications are required for Network Support Specialist at City of New York?
For the Network Support Specialist role, City of New York highlights 4+ years of relevant experience; a bachelor's degree; experience with Network hardware installation and configuration, LAN and WAN troubleshooting, Network infrastructure management, IT automation engineering or infrastructure management experience. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Network Support Specialist position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.