Network/System Engineer

About the role

The Network Engineer’s role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion.

Responsibilities

Strategy & Planning

• Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Develop, implement and maintain policies and procedures for network administration, usage, and disaster recovery.

Acquisition & Deployment

• Design and deploy company LANs, and wireless networks, including routers, switches, WLCs, WAPs, UPSs, and other hardware.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Oversee new and existing equipment, hardware, and software upgrades.
• Interact with vendors, outsourcers, and contractors.

Operational Management

• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor network performance and troubleshoot problem areas as needed.
• Take escalations from tier two support centers and other competency centers.
• Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network performance and provide network performance statistics and reports.
• Participate in managing all network security solutions in cooperation with Security team.
• Mentor and/or provide guidance to junior members of the team.
• Travel to remote sites (when needed).

Educational Requirements

• University degree in computer science or electrical engineering and/or 7 years equivalent work experience.
• CCNP (Cisco certified network professional) required or applicable skills.

Knowledge / Experience

• Proven experience and success with LAN and WIFI design and implementation.
• Experience with Cisco equipment required, preferably 5 years of experience.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Working knowledge of IP telephony and IP video systems.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Excellent hardware troubleshooting experience.
• Competence with testing tools and procedures for data circuits.
• Good understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.

Behavioural and Technical Skills / Competencies

• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into networking issues and products as required.
• Ability to present ideas in user-friendly language.
• Highly self motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative global environment

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Look for: Michael