NICE WFM Services Engineer
- Location
- New York, NY (Remote)
- Job type
- Contract
- Level
- Senior
- Experience
- 3+ years
- Listed
- 30 days ago
Skills & highlights for this role
- NICE WFM
- Linux server administration
- Windows server administration
- ACD integration
Also useful
- API interface integration
- data import/export configuration
About the role
- Job Title: - NICE WFM Services Engineer
- Location: - Multiple Locations in US
- Duration: - 6+ Months
About the role
Professional Services Engineer is responsible for remote implementation and integration of the NICE platform. The PSE will work with the project team from the sales to services transition through the closure of the project.
Job Summary
- Install NICE WFM Linux and Windows server application software remotely or at customer sites.
- Implement and maintain interfaces and integrations between NICE WFM application and various ACDs; implement and configure imports and exports to and from the NICE WFM application; implement various optional NICE WFM features.
- Act as a resource for customers, distributors, and internal personnel on interfaces, imports, exports, and features.
- Act as technical resource for other NICE WFM tasks as needed.
- Scope & Responsibility: Education
Requirements
Minimum no. of years of (total/specific) work experience: 3 years
Additional Information
All your information will be kept confidential according t o EEO guidelines.
About the Company
Eros
Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
From EROS Technologies Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Common questions
Where is the NICE WFM Services Engineer job at EROS Technologies Inc. located?
Yes, this NICE WFM Services Engineer opening at EROS Technologies Inc. is listed as New York, NY (Remote). Always check EROS Technologies Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for NICE WFM Services Engineer at EROS Technologies Inc.?
For the NICE WFM Services Engineer role, EROS Technologies Inc. highlights 3+ years of relevant experience; experience with NICE WFM, Linux server administration, Windows server administration, ACD integration. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the NICE WFM Services Engineer position at EROS Technologies Inc.?
This listing links directly to EROS Technologies Inc.'s SmartRecruiters application page. You can apply directly on EROS Technologies Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.