Nurse Call Technician
- Location
- Waltham, MA
- Listed
- Today
About the role
Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art nurse call systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.
We are seeking an experienced Nurse Call Service Technician that possesses hands-on experience in providing service to emergency communication systems, nurse call, intercoms, public announcement, network, cabling, door hardware and wander-guard systems, is comfortable working in the field, programing and knows how to communicate effectively with customers and colleagues.
In this role you will
- Install, program, trouble shoot and service low voltage nurse call systems
- Work with platforms including Securecare, Ascom, Tektone, Care Hawk, Atlas Valcom, Axis, Rawlins, Dukane and others.
- Troubleshoot and resolve system issues on demand
- Install system, monitoring setup and integration challenges
- Maintain clean, professional work and strong customer communication
- Collaborate with service manager, project managers and field teams to address customer service request on demand.
- Comfortable working in hospitals, elder care facilities, schools etc.
You've got what it takes if you have
- 2 to 5+ years of field experience with emergency communications, door hardware, low voltage electronic system, IP devices, intercoms, nurse call etc.
- Systems certifications preferred.
- Strong troubleshooting skills and attention to detail
- Ability to work independently or as part of a team
- Clean driving record and ability to pass background check
- Customer first mindset and professional demeanor
Additional information
The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.
Benefits
- Take home service vehicle
- Medical, Dental & Vision
- Five days of PTO in year one (Accrued)
- Five days of sick time per year (Accrued)
- Monthly cell phone stipend
- 401k with company match
- Paid time off for Major Holidays
- Ongoing training and development
- Advancement opportunities
From Galaxy's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Nurse Call Technician job at Galaxy located?
This Nurse Call Technician position at Galaxy is located in Waltham, MA. Always check Galaxy's application page for specific state eligibility or relocation policies.
How do I apply for the Nurse Call Technician position at Galaxy?
This listing links directly to Galaxy's Greenhouse application page. You can apply directly on Galaxy's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.