Nurse Manager - Med Surg, Telemetry & IMC

About the role

• Nurse Manager - MedSurg, Telemetry & IMC
• Nurse Manager in Palmer, MA | Baystate Health Careers
• Department: MedSurg, Telemetry & IMC
• Location: Baystate Wing Hospital, Palmer, Massachusetts
• Job Type: Full-Time
• Shift: Days
• Make an Impact with Baystate Health

Baystate Health is seeking an experienced Nurse Manager to join our MedSurg, Telemetry & IMC team at Baystate Wing Hospital in Palmer, Massachusetts. Our MedSurg, Telemetry & IMC team provides high-quality care to diverse medical-surgical, telemetry, and intermediate care patient populations, working closely with physicians, nursing leadership, and interdisciplinary teams to deliver safe, compassionate, patient-centered care.

The Nurse Manager role offers the opportunity to provide clinical and operational leadership across multiple patient care areas while supporting staff development, engagement, and retention in a close-knit, community-focused hospital environment.

Wing Hospital is a beautifully renovated 74-bed community hospital serving the Palmer, MA region. As part of Baystate Health, Wing combines advanced technology, high-quality patient care, and meaningful nursing careers while maintaining a close-knit, community-focused environment.

The Nurse Manager Will

• Provide leadership and oversight for nursing staff across MedSurg, Telemetry, and IMC units.
• Manage clinical, operational, and administrative functions of assigned departments.
• Promote patient safety, quality outcomes, evidence-based practice, and regulatory compliance.
• Lead performance improvement, quality, and patient safety initiatives.
• Support staff orientation, education, competency assessment, and professional development.
• Partner with physicians, nursing leadership, and interdisciplinary teams to coordinate care and improve patient throughput.
• Manage staffing, scheduling, hiring, onboarding, coaching, and performance management.
• Oversee departmental metrics including quality, utilization, productivity, and budgeting.

Schedule Details

• Job Type: Full-Time
• Shift: Days
• Hours: Business hours
• Other Scheduling Requirements: Occasional availability outside of regularly scheduled hours may be required to support staffing needs, address urgent clinical or operational issues, and provide leadership support to the department.

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.
• Additional Benefits: Wellbeing reimbursement for eligible gym memberships, fitness equipment, massage, and other wellness expenses. Additional insurance options may include pet, home, and auto insurance. First-time homebuyer program may also be available.

Required Skills

• Registered Nurse (RN) licensure in Massachusetts required.
• Bachelor of Science in Nursing (BSN) required.

Preferred Qualifications & Skills

• Prior nursing leadership or management experience.
• Experience in Medical-Surgical, Telemetry, Intermediate Care, or similar acute-care settings.
• Strong communication, collaboration, coaching, and team leadership skills.

• Start Your Career at Baystate Health
• You Belong at Baystate.
• Education: Bachelors Degree in Nursing (Required)

Certifications

Acute & Critical Care Nurse - American Nurses Credentialing CenterAmerican Nurses Credentialing CenterAmerican Nurses Credentialing Center, Advanced Cardiac Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Registered Nurse - OtherOtherOther, Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $130,977.00 - $150,550.00 - $178,048.00