Nurse RN-Outpatient Navigator
- Location
- Northeast Philadelphia, PA · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 2+ years
- Education
- Associate degree
- Listed
- Today
Skills & highlights for this role
- patient education techniques
- community resource knowledge
- medical and psychosocial assessment
- Microsoft Office proficiency
- confidentiality of records
- obesity management theories and practices
Also useful
- quality metrics development
- patient support group facilitation
- process improvement
About the role
Number of Positions In Requisition
1
Job Details
Serves as a primary point of contact for patients, family members, and referring physicians to access care. Decreases fragmentation of care and coordinates services. Serves as a clinical liaison for the new and existing patients. Assists in administrative functions and in the development and implementation of patient care protocols, clinical pathways, and in updating patient policies and procedures. Coordinates efforts for treatment and promotes quality improvement and educational efforts.
Essential Function
Helps patients and their family members "navigate" their medical care by helping them find solutions to treatment-related problems.
- Assesses and monitors the continuity of care and expedites and coordinates the delivery of services to facilitate a patient's progress through their care.
- Collaborates with the patient's medical team for follow-up and monitors patients' progress.
- Participates in the development, process implementation, and review of quality metrics.
- Participates in the development and implementation of patient education materials.
- Identifies appropriate indicators to monitor and track patients in conjunction with marketing, patient data advertising campaigns, and patient referral outcomes.
- Compiles data, tracks outcomes, and makes recommendations for process improvement.
- Assists in the identification and reporting of quality issues to improve efficiency. Engages in quality assessment, utilization review, risk management, and infection control.
- Functions as a clinical liaison for new and existing patients using approved criteria and direct clinical experience.
- Provides referrals and support for follow-up care for patients who are uninsured or underinsured.
Additional Responsibilities
- Facilitates both patient and professional group education sessions, as well as patient support groups.
- Leads Surgical Information Events.
About the role
Education - Required
- Specialized Diploma Nursing
Education - Preferred
- Bachelor's Degree Nursing
Experience - Required
- 2 years Experience working as an RN.
Knowledge, Skills and Abilities - Required
- Ability to maintain confidentiality of records and information.
- Knowledge of patient education techniques and principles.
- Knowledge of community resources and how to access them effectively and efficiently.
- Must demonstrate skills and knowledge in obesity management theories, practices, and techniques.
- Proficient in Microsoft Office applications.
- Skilled in both medical and psycho-social assessment.
Licenses and Certifications - Required
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
- Work Shift
- Workday Day (United States of America)
- Worker Sub Type
- Regular
- Employee Entity
- Albert Einstein Medical Center
- Primary Location Address
- 9880 Bustleton Avenue, Philadelphia, Pennsylvania, United States of America
- Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.
Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.
Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.
Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please
Equal opportunity and legal notices
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
From Jefferson Health's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Nurse RN-Outpatient Navigator job at Jefferson Health located?
This Nurse RN-Outpatient Navigator position at Jefferson Health is located in Northeast Philadelphia, PA (On-site). Always check Jefferson Health's application page for specific state eligibility or relocation policies.
What qualifications are required for Nurse RN-Outpatient Navigator at Jefferson Health?
For the Nurse RN-Outpatient Navigator role, Jefferson Health highlights 2+ years of relevant experience; a associate degree; experience with patient education techniques, community resource knowledge, medical and psychosocial assessment, Microsoft Office proficiency, confidentiality of records, obesity management theories and practices. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Nurse RN-Outpatient Navigator position at Jefferson Health?
This listing links directly to Jefferson Health's Workday application page. You can apply directly on Jefferson Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.