Office Administrator

About the role

The Office Administrator is primarily responsible for coordinating office administrative tasks, accounts payable / receivable, and payroll functions for the company-owned location. This position works closely with all operation's teams and is responsible for providing complete, accurate and timely services. Job Highlights: We're located on 709 Hindry Ave | Los Angeles, CA 90301 The schedule for this position is Monday-Friday 7am to 3:30pm with flexibility needed. The pay for this position is between $23 - $25/hour based on experience.

What We Offer

California Closets has both company-owned and franchise locations.

This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days and paid holidays 401K retirement plan with company match Transportation from company's location to and from customer job sites will be provided Company tools and PPE provided Day shift hours Grow your career with us - many promotional opportunities available Working with luxury products and 100% custom builds Generous company discounts Referral bonuses Some locations provide cell phone stipends Franchises are independently owned and operated and may offer different benefits.

ESSENTIAL FUNCTIONS Office & Operational Administration * Serve as an administrative support resource for the CCO leadership team and local operations. * Process incoming mail and distribute correspondence appropriately. * Maintain organized electronic and physical office records. * Other duties or special projects as required by General or Office Manager * Frequent one on one contact with customers, sales team, and all internal departments to oversee efficiency and client satisfaction throughout the organization Financial & Business Process Support * Support month-end reporting activities (including closing of A/R and confirmation of posted transactions) and operational data validation. * Support job administration activities, including maintaining required documentation and ensuring data accuracy within company systems. * Enter all customer payments (deposits, progress payments, and balances) into SalesForce accounts and also into Kinetic * Process Greensky (customer financing) balance payments * Create daily bank deposit batches in Kinetic * Close out jobs in SalesForce, verifying revenue accuracy based on contracted amount and any change orders, and ensuring it meets required revenue recognition standards * Scan and upload signed, job certificate of completion into appropriate SalesForce account * Perform a week and month-end reconciliation of installed revenue in partnership with centralized shared services group. * Bill all closed out jobs in Kinetic * Responsible for all accounts receivable activity/entries, including delinquent accounts, along with accurate reporting and communication. * Process Design Consultant commission in SalesForce CXT, ensuring commission accuracy, once jobs are closed and paid in full. * Produce a bi-weekly commission report for GM approval.

Customer & Team Support * Foster positive working relationships with customers, sales teams, and internal departments. * Assist in resolving administrative issues impacting customer satisfaction. * Support insurance certificate (COI) requests and annual updates. * Promote a culture aligned with company values and service standards. * Identify opportunities to improve administrative processes, workflows, and operational efficiency. * Support the implementation of new systems, tools, and standardized processes. * Maintain compliance with company policies, procedures, and documentation requirements.

Qualifications & Requirements

• 1-2 years of experience of administrative experience in construction and/or in the home renovations/improvement industry.
• Associate degree related to business administration / accounting from an accredited college or university preferred.
• Experience and/or knowledge of payroll legislation and automated accounting systems.
• Ability to work quickly and accurately 10-key and data entry.
• Familiar with GL Coding.
• Calendar management / regional scheduling experience preferred.