Office & Facilities Manager

Role Overview

We are seeking a highly organized, proactive, and resourceful Office & Facilities Manager to provide comprehensive administrative and operational support ensure that our team, office, and guests are supported at the highest level. The ideal candidate will be a strong communicator, thrive in a fast-paced environment, and bring a balance of professionalism, discretion, and approachability.

What You'll Do

• Front-of-house & daily operations
• Serve as the first point of contact for the office - greet guests and maintain a professional, positive, friendly atmosphere.
• Manage front-desk coverage.
• Process incoming/outgoing mail and packages
• Order and maintain office supplies and pantry/kitchen stock.
• Maintain office systems and day-to-day administrative workflows.
• Monitor area for relevant building or neighborhood announcements (e.g., inclement weather, operational interruptions, etc.)
• Office environment & brand standards
• Ensure the office is clean, organized, and visually aligned with company brand standards for both staff and visitors.
• Manage signage, common area presentation, and seasonal or event-based décor in line with brand standards
• Coordinate space planning and desk/seating assignments as headcount needs change
• Facilities & Vendor Management for headquarters
• Partner with vendors (cleaning, maintenance, food/beverage) to schedule services and repairs.
• Oversee building systems (HVAC, plumbing, electrical) coordination with landlord/building management.
• Process facilities- and office-related invoices; track and manage related budgets.
• Negotiate and manage vendor contracts and service agreements; evaluate vendor performance.
• Maintain relationships with building management/landlord on lease-related operational matters.
• Employee Experience & Engagement
• Coordinate catering needs for team & guest visits
• Support employee engagement activities (holiday parties, office celebrations), which may require staying after typical office hours
• Support onboarding logistics for new hires in coordination with HR (welcome materials, office tours, workspace setup, equipment as needed).
• Budget & Administration
• Own and manage the office and facilities spend
• Identify cost-saving opportunities across vendor contracts and office operations.
• Maintain accurate records for insurance, asset inventory, and equipment maintenance schedules.

What we're looking for

• 3+ years of experience in office management, facilities management, or a related administrative role.
• Strong organizational skills with the ability to manage multiple priorities and last-minute requests.
• Excellent interpersonal and communication skills; comfortable as the face of the office.
• Experience managing vendor relationships, contracts, and budgets.
• On-site, full-time presence in our SoHo location required

Benefits Package

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.

Wealth Benefits

• Competitive Salary
• Corporate Annual Profit Sharing
• 401K Plan

Health Benefits

• Dental Coverage
• Medical Coverage
• Prescription Drug Plan
• Vision Coverage
• Health Savings Account (HSA)
• TELADOC

Other Benefits

• 20 Days Paid Time Off (PTO)
• 10 Company Holidays
• Bereavement Leave
• Life Insurance
• Flexible Spending Accounts (FSA)
• AFLAC Plans (Accident and Critical Illness Plans)
• Pet Insurance
• Short-Term Disability (STD)
• Long Term Disability (LTD)
• Parental Medical Leave
• Child Bonding Leave
• Employee Discount

Salary Range $60,000—$75,000 USD