Office Coordinator

The Role

We're looking for an Office Coordinator to run the day-to-day of our Briarcliff Manor satellite office - keeping our records organized and audit-ready, serving as the on-site face of the company for regulatory inspectors and visiting patients, and making sure the office itself runs smoothly.

This is a hands-on, on-the-ground role: you're the person compliance can count on to have documentation in order, the person an auditor meets at the door, and the person a patient turns to when they walk in with a question. You'll work closely with our compliance, operations, and clinical teams to keep the office running like clockwork.

This role also offers exposure to a broader range of projects across a fast-growing health tech startup, with real opportunity for growth as the company scales.

Who You Are

• Organized & Detail-Oriented: You keep records, files, and documentation clean and current - and you notice when something's missing before it becomes a problem.
• Poised Under Scrutiny: You're comfortable being the on-site point of contact for inspectors and auditors, and you know your way around the documentation they'll ask for.
• Patient-Facing & Personable: You're a warm, steady presence for patients who visit the office, and you genuinely enjoy helping people.
• Reliable & Self-Directed: You can own the office's day-to-day operations without needing to be micromanaged.
• Curious & Growth-Minded: You're interested in stretching beyond the core role and picking up projects across a health tech startup.
• Mission-Aligned: You care about healthcare access and take pride in supporting the patients and team behind it.

What You'll Do

• Maintain company records: Organize and maintain company records, coordinating with the compliance team to ensure all documentation is current and accurate.
• Own inspections and audits: Serve as the primary on-site point of contact for regulatory inspectors and auditors, including managing access to and familiarity with all documentation required for DME office assessments.
• Run the office: Oversee the setup and day-to-day management of the office space, keeping it functional, presentable, and audit-ready.
• Manage mail: Monitor and manage incoming mail on a regular basis, routing items to the right person or team.
• Support patients in person: Provide in-person support to patients who visit the office location on an as-needed basis.
• Pitch in beyond the office: Take on opportunities to assist with various projects at a health tech startup, based on your interests and company need.

What You'll Bring

• Experience in office management, administrative coordination, or a similar organizational role.
• Comfort handling sensitive records and documentation, ideally in a regulated or compliance-driven environment.
• Confidence serving as a point of contact for external parties such as inspectors, auditors, or visitors.
• Strong interpersonal skills and a genuine willingness to help patients face-to-face.
• Ability to manage multiple ongoing responsibilities independently in an on-site setting.
• Healthcare, DME, or startup experience is a plus but not required.

Compensation & Benefits

• Competitive Salary
• On-site role based out of our Ft Lauderdale, FL office (Monday-Friday).
• Unlimited PTO + 9 company holidays.
• Direct mentorship and growth opportunities with senior leadership.
• Exposure to cross-functional projects across a fast-growing health tech startup.