Office Manager

About the role

The primary responsibility of the Office Manager (OM) is to develop a highly trained, professional front office team able to meet the needs of our patients, answer their questions and concerns, leave them with an impression that we genuinely care about helping them and maximize the collection of payments.

Qualifications

• High School Diploma required.
• 1-2 years Front Office Specialist experience required.

Skills

• Working knowledge of Microsoft Office and related office equipment
• Effective verbal communication skills
• Effective critical thinking skills
• Ability to multitask.
• Ability to work well in a demanding environment.
• Calm under stressful conditions or while interacting with upset patients.
• Goal-orientated.
• Self-motivated toward individual goals and group efforts

Responsibilities

• Orientate and train the Front Office Specialists (FOS).
• Schedule, supervise, and direct the work of the front office staff.
• Assign cleaning duties and monitor the cleanliness of the lobby and front desk area.
• Prepare and route internal clinic communications to designated staff.
• Prepare external communications to physician offices on behalf of the Clinical Director.
• Complete the weekly statistical analysis spreadsheet, as well as the forms and reports for the Clinical Director.
• Maintain the office supply inventory and make purchases, as necessary.
• Prepare and submit the documents required for payroll.
• Complete the End of Day bank deposits and required communications.

Benefits

• Opportunity for growth & Ownership
• Mentorship & career development
• Meaningful and rewarding work environment
• Help patients get out of pain and recover from injury
• Family and team-like environment
• Competitive benefits packages
• Medical, Dental and Vision insurance
• Short term, long term and life insurance
• Supplemental Benefits (critical illness, hospital indemnity insurance, accident insurance)
• Identity protection
• 401(k) with matching & retirement
• HSA and FSA plans available.
• Paid time off

To be considered for this role, candidates must successfully pass an internal screening against the OIG Exclusions list.