Operations Analyst

Role Summary

You manage the analytical and operational process behind Noble Machines' scale-up from pilots to commercial fleets of Moby humanoids. You partner with business, engineering, operations, and finance to turn ambiguous business problems into decisions, plans, and operating rhythms. You own the numbers that show whether Moby is working, for our customers and our business.

Responsibilities

• Scale model: Structure trade lanes and scaling strategy. Run tactical day-to-day execution and operational logistics.
• Standard Operating Procedures: Each new country starts from a framework (not blank slate).
• Trade Metrics & Reporting (Definition Tracking Dashboard): Defining KPIs (including on-time delivery, days in customs, cost per shipment, and pre-shipment risk mitigation) under trade compliance baseline. Owns continuous tracking and reporting workflows.
• NPI integration: "Ready to Ship" a criterion in NPI. Export compliance is solved before a robot dispatches. Tracks and reports against target ship date.
• Global Vendor Network (Strategic Sourcing & Consolidation): Leveraging a proven, tier-one vendor matrix.
• Operating cadence: run robot deployment planning (quarterly plans, monthly reviews). Track commitments and flag risks to leadership.
• KPIs & reporting: define and maintain company and program metrics: deployment progress, robot uptime and utilization, pilot-to-contract conversion, and unit economics. Build dashboards that leaders and customers trust.
• Unit economics: model robot cost, margin, and cost-down paths with finance, engineering, and supply chain. Track BOM cost against targets.
• Deployment operations: work with the TPM to measure pilot outcomes, standardize the pilot-to-production playbook, and resolve operational bottlenecks.
• Process & tooling: build lightweight, AI-assisted systems (agents, automations, dashboards) that remove manual work from planning, reporting, and data collection.

Must have

• Bachelor's degree in Engineering, Economics, Mathematics, Business, or a related quantitative field
• 2 to 4 years in operations or project management a high-growth tech company
• Strong quantitative modeling: financial models, unit economics, scenario analysis
• Clear, structured writing and executive-level communication
• Comfortable with ambiguity: can scope a problem, drive it to a decision, and then make it operational
• AI-native: uses LLMs and agents to automate analysis, reporting, and workflows
• Able to travel ~10% to customer sites and suppliers

Nice to have

• Exposure to robotics, hardware, automation, manufacturing, or logistics
• SQL, Python, or BI tools (Looker, Tableau, or similar)
• Pricing, robots-as-a-service, or hardware business model experience
• Supply chain, vendor, or cost-down analysis experience
• Startup experience, or an appetite for building processes from scratch

Pay and benefits

Pay Transparency & Compensation: In accordance with California's Pay Transparency Act (SB 1162), the expected base salary range for this position located in Sunnyvale, CA is $115,000 - $150,000 per year.

Actual compensation within this range will be determined based on several factors, including the candidate's qualifications, relevant experience, technical skills, and specialized expertise. Base salary is just one component of Noble Machines' total rewards package, which may also include equity options, comprehensive healthcare benefits, retirement plan contributions, and performance-based incentives.