Operations Associate (OA) - Multiple Departments & Shifts
- Pay
- $18 – $24 per hour
- Location
- United States · On-site
- Job type
- Full-time
- Level
- Mid-level
- Education
- High school diploma or equivalent
- Listed
- 18 days ago
Skills & highlights for this role
- Basic Life Support (BLS) certification
- Communication
- Organization
Also useful
- Healthcare administrative experience
- Customer service experience
- Experience working with patients, families, or interdisciplinary teams
- Multitasking
About the role
Operations Associate in Greenfield, MA | Baystate Health Careers Department: Med/Surg, Emergency Department & Behavioral Health Location: Baystate Franklin Medical Center, Greenfield, Massachusetts Job Type: Full-Time, Part-Time & Per Diem Shift: Days, Evenings & Nights One Application. Multiple Opportunities!
Baystate Health is hiring Operations Associates (OAs) across multiple departments at Baystate Franklin Medical Center in Greenfield, MA! Explore opportunities in: Medical/Surgical Units (Med/Surg) Emergency Department (ED) Behavioral Health Join our supportive healthcare teams and play an important role in keeping our departments running smoothly while helping provide a positive experience for patients, families, and staff.
We're recruiting for current and upcoming opportunities, with a variety of departments, shifts, and schedules to match your experience and availability. The Operations Associate Will: Responsibilities will vary depending on the department and position. Support daily department operations, patient communication, and administrative activities. Assist patients, families, and healthcare team members with information and coordination.
Maintain accurate records and help facilitate communication across the care team. Support patient safety and efficient department workflows. Collaborate with nurses, physicians, and interdisciplinary teams to provide a positive patient experience.
Schedule Details Job Type: Full-Time, Part-Time & Per Diem Shift: Days, Evenings & Nights Hours: Vary by position Weekend Requirement: Varies by department and position Holiday Requirement: Varies by department and position Specific schedules and available departments will be discussed during the recruitment process.
Benefits
That Support You At Baystate Health, you'll enjoy the resources and career opportunities of a large healthcare system with the supportive culture of a community hospital. Depending on eligibility, benefits may include: Competitive Pay &
Benefits
- Medical, dental, and vision coverage.
- Tuition & Training: Tuition assistance and professional development opportunities.
- Career Growth: Opportunities to advance within Baystate Health.
- Retirement & PTO: Retirement savings, employer match, and paid time off for eligible employees.
- Additional
Benefits
Shift differentials for eligible positions and schedules. About Baystate Health Baystate Health is an integrated healthcare system serving patients throughout western Massachusetts. Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA, providing compassionate care to Franklin County, the North Quabbin region, and surrounding communities.
Our teams provide personalized care with access to the resources and expertise of the broader Baystate Health system. Preferred Qualifications & Skills Previous experience in a healthcare, administrative, or customer service setting Strong communication, organization, and multitasking skills Experience working with patients, families, or interdisciplinary teams Start Your Career at Baystate Health Ready to make a difference?
- Apply today to be considered for current and future Operations Associate opportunities at Baystate Franklin Medical Center!
- You Belong at Baystate.
- Education: High School Diploma (Required) Certifications: Basic Life Support
- American Heart AssociationAmerican Heart AssociationAmerican Heart Association Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum
- Midpoint
- Maximum $17.98 - $20.68 - $24.12 Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
From Bay State Health's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Operations Associate (OA) - Multiple Departments & Shifts role at Bay State Health?
The Operations Associate (OA) - Multiple Departments & Shifts posting at Bay State Health states compensation of $18 – $24 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Bay State Health's official career site.
Where is the Operations Associate (OA) - Multiple Departments & Shifts job at Bay State Health located?
This Operations Associate (OA) - Multiple Departments & Shifts position at Bay State Health is located in United States (On-site). Always check Bay State Health's application page for specific state eligibility or relocation policies.
What qualifications are required for Operations Associate (OA) - Multiple Departments & Shifts at Bay State Health?
For the Operations Associate (OA) - Multiple Departments & Shifts role, Bay State Health highlights a high school diploma or equivalent; experience with Basic Life Support (BLS) certification, Communication, Organization. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Operations Associate (OA) - Multiple Departments & Shifts position at Bay State Health?
This listing links directly to Bay State Health's Workday application page. You can apply directly on Bay State Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.