Operations Chief

Overview

Contingent Upon Contract Award

SOS International LLC is seeking an Operations Chief to to lead day-to-day operational planning, coordination, and execution for federal public health emergency response missions. This role ensures SOSi teams, assets, and capabilities are ready, integrated, and able to rapidly support national-level incidents.

The Operations Chief is a central leader in mission execution-driving readiness, coordinating multi-disciplinary teams, and ensuring smooth, effective operations during high-tempo response activities.

Essential Job Duties

• Operational Leadership: Directs daily operations supporting SOSi readiness, deployment, sustainment, and demobilization activities. Leads operational planning for public health emergencies, disasters, and national-level response missions. Oversees the development and execution of operational plans, Standard Operating Procedures (SOPs), and mission workflows.
• Incident Response & Coordination: Serves in operational leadership roles during activations, supporting Incident Command or Unified Command structures. Coordinates with subcontractors, vendors, federal partners (HHS, FEMA, DoD), state/local agencies, and contracted response teams. Ensures operational integration across logistics, medical, communications, and administrative functions.
• Readiness & Capability Management: Maintains operational readiness of ERSS teams, equipment, and mission packages. Oversees training, exercises, and readiness assessments to ensure deployable capability. Identifies operational gaps and lead improvement initiatives.
• Program Execution & Oversight: Manages operational schedules, staffing plans, and resource allocation for response missions. Monitors mission performance, operational metrics, and compliance with ASPR requirements. Leads after-action reviews and implements corrective actions to strengthen future operations.
• Team Leadership: Supervises operations personnel, including planners, coordinators, and field operations staff. Establishes performance expectations and ensures staff maintain required qualifications and readiness. Fosters a culture of safety, accountability, and mission focus.

Minimum Requirements

• Bachelor's degree in emergency management, business, public administration, logistics, or related field.
• 7 years experience in emergency management, public health response, or operational leadership.
• Strong understanding of federal response frameworks (ICS, NIMS).
• Demonstrated ability to lead complex operations in high-tempo or high-risk environments.
• Experience coordinating with subcontractors and vendors and federal, state, and local emergency response partners.
• Excellent communication, planning, and decision-making skills.
• U.S. citizenship required.
• May have to obtain and maintain a Public Trust or Secret clearance (depending on customer).

Preferred Qualifications

• 10 years experience supporting HHS/ASPR, FEMA, DoD, or similar federal response programs.
• Background in medical operations, deployable teams, or field response environments.
• Professional certifications such as CEM, CHS, or PMP.
• Experience with operational planning, mission management systems, or emergency operations centers.

Additional Information: Work Environment

• Travel, including deployment to emergency sites, is required.
• Position may require irregular hours during emergency activations

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.