Operations Coordinator

About the role

The Opportunity Join the Office of the Registrar as an Operations Coordinator and play a critical role in supporting institutional compliance, data integrity, and student record management across a dynamic, multi-term academic environment.

This position offers the opportunity to serve as a technical and operational expert, ensuring accurate reporting to key external agencies such as the National Student Clearinghouse (NSC), National Student Loan Data System (NSLDS), and state regulatory bodies.

In this role, you will collaborate cross-functionally with academic departments, financial aid, and business analysts to optimize reporting processes, enhance system efficiencies, and support strategic initiatives.

You will contribute directly to audit readiness, regulatory compliance, and the continuous improvement of registrar operations, while also helping shape academic partnerships through transfer evaluations and articulation agreements.

This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, data-driven environment and is passionate about higher education operations, compliance, and student success. This is an in-person position based at the Worldwide Headquarters (WWHQ) in Daytona Beach, Florida.

About us For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs.

With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering.

Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job.

Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace. Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation

The annual salary range for this position is up to $45,000. The final offer will consider the candidate's skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Required Education and

Qualifications

Bachelor's degree required. Minimum of 3-5 years of related experience, preferably in higher education, academic records management, or information systems. Strong analytical and technical skills, including experience with Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) and the ability to learn new systems; experience with Campus Solutions or similar systems is highly desirable.

• Demonstrated ability to manage multiple projects and deadlines in a complex, fast-paced environment.
• Knowledge of academic policies, registrar functions, enrollment reporting, and compliance standards (e.g., FERPA, NSLDS, NSC); experience supporting audits is a plus.
• Experience analyzing and reconciling data with a high degree of accuracy and attention to detail.

• Excellent written and verbal communication skills, with the ability to collaborate effectively across all levels of the organization.
• Strong organizational, problem-solving, and process improvement skills.
• Ability to work independently, exercise sound judgment, and maintain confidentiality of sensitive information.
• Customer service-oriented mindset with the ability to build and maintain effective working relationships.

Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312254. Please attach all relevant materials to your application when you apply online.

Complete submissions include: Cover letter Full Resume Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected.

Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy.

Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.