Operations Coordinator

About the role

• Operations Coordinator
• Company: Sparus Holdings
• Location - Baxter, MN | Full-Time, Onsite

Department: Operations Support | Reports To: Operations Support Manager

Compensation

Salaried (TBD), based on qualifications, plus performance-based bonus, full benefits to include medical, dental, vision, 401k!

Position Summary

The Operations Coordinator coordinates the people, equipment, and administrative processes that keep utility field-service projects staffed, compliant, and on schedule. Working across Operations, Finance, Human Resources, and project teams, this role combines forward resource planning with day-to-day coordination of technicians, fleet, subcontractors, training, safety compliance, billing, and payroll.

Key Responsibilities

• Resource planning: Monitor resource availability, forecast capacity for upcoming projects, coordinate technician assignments, and recommend solutions for resource shortages, escalating capacity risks to management.
• Fleet coordination: Assist with vehicle ordering, maintenance, turnover, and allocation across current and upcoming projects.
• HR & safety compliance: Track technician compliance with company policies, background validations, required screenings, safety audits, and vehicle alerts; track completion of required safety coaching and escalate outstanding issues.
• Subcontractor coordination: Track adherence to subcontractor agreements and coordinate subcontractor onboarding, assignment, and movement.
• Training & workforce logistics: Assign and track required technician training; coordinate lodging, travel, onboarding/offboarding, and status changes to meet project needs.
• Billing & payroll: Process assigned project billing and payroll for Public Power Installation, Field Services, and Site Testing projects, meeting Finance deadlines and coordinating accounts-receivable follow-up as directed by Finance.
• Reporting & improvement: Prepare recurring KPI reports across all areas of responsibility; develop spreadsheets, process maps, and metrics; recommend process improvements.
• Operational support: Respond to technician inquiries, escalate employee issues to management, and support decision-making by gathering data, assembling stakeholders, and formulating recommendations.

Minimum qualifications

• High school diploma or GED required
• Minimum of three years of relevant experience in operations coordination, workforce scheduling, project support, field services, construction, or a related operational environment.
• Experience coordinating schedules, tracking resources, maintaining records, and supporting daily operations.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities, work independently, and meet established deadlines.
• Valid driver's license.

Preferred qualifications

• Associate or bachelor's degree in business administration, Operations Management, Project Management, or a related field.
• Experience in the utility, energy, construction, or field services industry.
• Familiarity with workforce planning, technician scheduling, fleet coordination, payroll, billing, and safety compliance.
• Experience with project management, workforce scheduling, or operational reporting software.

Working Conditions and Physical Requirements

• Full-time, onsite at the Baxter, MN office.
• Regular interaction with technicians and operational teams; use of computers and mobile applications.
• Attend required training and conferences and perform other related duties as assigned.
• The ability to meet applicable physical and visual requirements of the position.