Operations Engineer I

About the role

Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role

The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar's infrastructure and underlying logic for core insurance functions.

You will report into the Manager, Operations Engineering.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency

The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar's regulatory or strategic needs
• Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
• Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs
• Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions
• Partners closely with other departments to structure and operationalize the next generation of health insurance operations
• Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• A technical bachelor's degree or 4 years commensurate experience
• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)
• 1+ years of SQL experience
• 1+ years of experience in Python or similar Programming languages (Java, C#, etc.)

Bonus points

• An academic and/or professional background in coding, math, statistics, or data science
• Experience working in dynamic environments, including but not limited to start-up experience

This is an authentic Oscar Health job opportunity.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.